Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Board Infinity
Skills you'll gain: Overcoming Objections, Sales Pipelines, Consultative Selling, Account Strategy, Sales Presentation, Account Management, Sales Presentations, Storytelling, Closing (Sales), Sales Development, B2B Sales, Sales Process, Consultative Approaches, Persuasive Communication, Active Listening, Sales, Selling Techniques, Sales Territory Management, Sales Strategy, Revenue Management
Beginner · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Building Codes, Building Services Engineering, Construction, Civil Engineering, Engineering Calculations, Coordination, Vibrations
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, AI Enablement, Responsible AI, AI Security, Business Planning, AI Integrations, Artificial Intelligence, Case Studies, Predictive Modeling, Predictive Analytics, Forecasting, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: AI Product Strategy, Generative AI, Branding, Brand Strategy, Brand Marketing, Brand Awareness, Marketing Design, Content Creation, Visual Design, Social Media Content, Creative Problem-Solving, Business Process Improvement, Marketing Communications, Customer Communications Management, Social Media, Design Elements And Principles, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications
Beginner · Course · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Marketing Effectiveness, Wholesaling, Market Dynamics, Revenue Management, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Demand Planning, Process Optimization, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Network Analysis, Unsupervised Learning, Social Network Analysis, Supervised Learning, Applied Machine Learning, Network Model, Unstructured Data, Marketing Analytics, Social Media Analytics, Deep Learning, Scikit Learn (Machine Learning Library), Machine Learning, Tensorflow, Model Training, Machine Learning Algorithms, Text Mining, Data Analysis, Model Evaluation, Transfer Learning, Statistical Methods
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Digital Media Strategy, Marketing Planning
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Healthcare Industry Knowledge, Diversity Equity and Inclusion Initiatives, Health Technology, Health Equity, Diversity Awareness, Health Disparities, Health Systems, Health Care, Telehealth, Emerging Technologies, Health Care Procedure and Regulation, Health Care Administration, Pharmaceuticals, Health Education, Health Policy, Medical Equipment and Technology, Public Health and Disease Prevention, AI Integrations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Diagram Design, Product Improvement, Journey Mapping, Product Planning, Customer Analysis, Decision Intelligence, User Feedback, Customer experience improvement, Continuous Improvement Process, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Patterns, Prompt Engineering, Responsible AI, Data Presentation, Sampling (Statistics), Excel Formulas, Spreadsheet Software, Generative AI, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Dashboard, Dashboard Creation, Microsoft Excel, Business Reporting, Excel Formulas, Spreadsheet Software, Performance Reporting, Case Studies, People Analytics, Performance Analysis, Business Analytics, Variance Analysis, Trend Analysis, Data Analysis, Employee Performance Management, Performance Measurement, Project Documentation, Business Process Automation, Data Presentation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Automation, Email Marketing, Content Performance Analysis, Marketing Automation, Test Planning, Copywriting, Personalized Campaigns, Regulatory Compliance, Customer Relationship Management (CRM) Software, Performance Analysis, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Data-Driven Marketing, Compliance Auditing, Customer Relationship Management, Writing and Editing, General Data Protection Regulation (GDPR)
Intermediate · Specialization · 3 - 6 Months