• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • L

    LearnKartS

    Models, Methods, and Artifacts

    Skills you'll gain: Project Management, Team Performance Management, Leadership and Management, Project Management Institute (PMI) Methodology, Project Estimation, Management Training And Development, Team Management, Project Management Life Cycle, Project Implementation, Team Leadership, People Development, People Management, Project Performance, Leadership, Analysis, Document Management

    ★ 4.5 (59) · Advanced · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Transforming Education in an Interconnected World

    Skills you'll gain: Continuous Improvement Process, Continuous Quality Improvement (CQI), Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Program Evaluation, International Relations, Initiative and Leadership, Open Mindset, Systems Thinking, Policy Analysis, Leadership, Empowerment, Community Development, Collaboration, World History, Leadership and Management, Critical Thinking

    ★ 4.8 (71) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Project Management: How to Create a Gantt Chart in Wrike

    Skills you'll gain: Timelines, Organizational Skills, Project Schedules, Scheduling, Project Coordination, Time Management, Project Management Software, Project Management, Delegation Skills, Workflow Management, Data Visualization, Team Management, Dependency Analysis

    ★ 4.7 (38) · Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Foundations of Computer Hardware and Storage

    Skills you'll gain: Peripheral Devices, USB, Operating Systems, Computer Hardware, Operating System Administration, Data Storage Technologies, Hardware Troubleshooting, Data Storage, Computing Platforms, Desktop Support, Computer Systems, System Configuration, Electrical Safety, Linux, File Systems, Information Technology, Microsoft Windows, Information Privacy

    ★ 4.7 (25) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Building AI Agents: Automation and NLP Foundations

    Skills you'll gain: CrewAI, Agentic Workflows, Generative AI Agents, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, AI Orchestration, Artificial Intelligence, Agentic systems, Automation, LLM Application, AI literacy, Model Evaluation, Innovation

    ★ 4.5 (31) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Increase Reading Comprehension with Actively Learn

    Skills you'll gain: Teaching, Data Collection, Instructional Strategies, Education Software and Technology, Student Engagement, Interactive Learning, Curriculum Planning, Childhood Education and Development, Social Studies

    ★ 4.4 (150) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    Cybersecurity for Data Science

    Skills you'll gain: Data Security, Cybersecurity, Cyber Attacks, Data Ethics, Computer Security, Authentications, Cryptography, Information Assurance, Cyber Security Policies, Authorization (Computing), Security Software, Security Controls, Cyber Security Assessment, Information Privacy, Encryption, Data Access, Security Awareness, Risk Analysis, Problem Solving, Communication

    ★ 3.5 (31) · Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Nursing Management, Healthcare Project Management, Patient Education and Support, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Intravenous Therapy

    ★ 4.8 (101) · Mixed · Course · 1 - 4 Weeks

  • L

    Lecturio

    Nursing Leadership

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

    ★ 4.7 (6) · Intermediate · Specialization · 3 - 6 Months

  • L

    LearnQuest

    Scrum Master Certification Exam Preparation

    Skills you'll gain: Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Backlogs, Agile Project Management, Meeting Facilitation, Continuous Improvement Process, Team Leadership, Discussion Facilitation

    ★ 4.3 (50) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    The Complete LangChain & LLMs Guide

    Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Large Language Modeling, OpenAI API, Hugging Face, Embeddings, AI Workflows, Development Environment, Generative AI Agents, Retrieval-Augmented Generation, Vector Databases, Python Programming, Agentic systems, Document Management, Application Development, Image Analysis

    ★ 4.8 (23) · Intermediate · Course · 3 - 6 Months

  • S

    SkillUp

    Java App Development Project: Fundamentals, OOP & File I/O

    Skills you'll gain: Object Oriented Programming (OOP), File I/O, Data Persistence, Object Oriented Design, Java, Java Programming, Maintainability, Data Store, Software Design, Application Development, Data Import/Export, Data Management, Data Validation

    ★ 4.4 (20) · Intermediate · Course · 1 - 4 Weeks

1…240241242…632

In summary, here are 10 of our most popular help desk support courses

  • Models, Methods, and Artifacts: LearnKartS
  • Transforming Education in an Interconnected World: University of Michigan
  • Project Management: How to Create a Gantt Chart in Wrike: Coursera
  • Foundations of Computer Hardware and Storage: Packt
  • Building AI Agents: Automation and NLP Foundations: Coursera
  • Increase Reading Comprehension with Actively Learn: Coursera
  • Cybersecurity for Data Science: University of Colorado Boulder
  • Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University
  • Nursing Leadership: Lecturio
  • Scrum Master Certification Exam Preparation: LearnQuest

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok