Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: People Development, Growth Mindedness, Organizational Development, Willingness To Learn, AI Enablement, Lifelong Learning, Training and Development, Personal Development, Open Mindset, Leadership Development, Mindfulness
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Analysis, Market Analysis, Customer Insights, Sales Strategy, Sales, Customer Retention, Business Modeling, Entrepreneurship, Technology Strategies, Consumer Behaviour, Business Strategy, Entrepreneurial Finance
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Enablement, Sales Development, Sales Territory Management, Sales Strategy, Sales, Sales Training, Talent Management, Talent Recruitment, Revenue Management, Cross-Functional Team Leadership, Cross-Functional Collaboration, Employee Coaching, Talent Acquisition, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Stakeholder Communications, Customer Analysis, Customer Insights, Product Management, Stakeholder Management, Growth Strategies, Product Development, Stakeholder Engagement, Product Improvement, New Product Development, Innovation, Agile Methodology, Digital Transformation, Business Modeling, Data-Driven Decision-Making, Product Testing, Driving engagement, Lean Methodologies, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Marketing Effectiveness, Brand Marketing, Marketing Strategies, Marketing Design, Strategic Marketing, Marketing Planning, Brand Management, Campaign Management, Branding, Marketing Management, Campaign Planning, Brand Strategy, Market Analysis, Marketing, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Customer experience improvement, Brand Loyalty
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Training Programs, Workflow Management, Stakeholder Management, Employee Training, Google Workspace, Communication Planning, Culture Transformation, Organizational Development, Training and Development, Business Transformation, Stakeholder Communications, Drive Engagement, Stakeholder Analysis, Customer Success Management, Program Implementation, End User Training and Support, Strategic Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conversion Funnel Analysis, Marketing Analytics, Data-Driven Marketing, Web Analytics, Digital Analysis, Marketing Effectiveness, Customer Analysis, Marketing Automation, Customer Insights, Correlation Analysis, Statistical Methods, Statistical Analysis, Web Analytics and SEO, System Monitoring, Model Evaluation, Anomaly Detection, Continuous Monitoring, Quality Assessment, Data Validation, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meta Ads Manager, Facebook, Social Media Management, Social Media Marketing, Social Media, Marketing Budgets, Social Media Strategy, Social Media Campaigns, Advertising, Advertising Campaigns, Online Advertising, Paid media, Budget Management, Web Presence, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Content Scheduling, Content Strategy, Social Media Management, Social Media Content, Content Development and Management, Strategic Partnership, Social Media Marketing, Social Media Strategy, Social Media, Customer Engagement, Content Management, Community Development, Content Creation, Calendar Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning
Mixed · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Model Evaluation, Amazon Web Services, Machine Learning Methods, No-Code Development, Model Training, Machine Learning, Machine Learning Algorithms, Supervised Learning, Cloud Platforms, Predictive Modeling, Amazon S3, Version Control, Data Preprocessing, Model Deployment, Data Import/Export, Data Validation
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Keyword Research, Business Planning, Business Modeling, iOS Development, Business Strategy, Entrepreneurship, Strategic Marketing, Promotional Strategies, Marketing Strategies, Growth Strategies, Earned Media, Search Engine Optimization, Revenue Management, Go To Market Strategy, Product Promotion, Competitive Analysis, Advertising, Driving engagement, Customer Engagement
Mixed · Course · 1 - 3 Months