Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Scrimba
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Front-End Web Development, Web Design
★ 4.9 (25) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Pipelines, Customer Analysis, Sales Management, Customer Engagement, Big Data, Customer Relationship Building, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Audience, Data-Driven Marketing, Customer experience improvement, Business Metrics, Analytics, AI Personalization, Consumer Behaviour, Artificial Intelligence
★ 4.6 (52) · Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Diversity and Inclusion, Diversity Training, Business Planning, Diversity Awareness, Diversity Programs, Diversity Equity and Inclusion Initiatives, Strategic Thinking, Operating Budget, Strategic Leadership, Workplace inclusivity, Marketing Planning, Selling Techniques, Strategic Decision-Making, Customer Insights, Planning, Growth Strategies, Financial Management, Ethical Standards And Conduct, Market Opportunities, Decision Making
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Forecasting, Business Writing, Oral Expression, Financial Forecasting, Constructive Feedback, English Language, Communication Strategies, Vocabulary, Influencing, Business Economics, Auditing, Financial Acumen, Business Ethics, Budgeting
★ 4.8 (10) · Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Data Strategy, Data Engineering, Analytics, Data Science, Data Processing, Predictive Analytics, Strategic Decision-Making, Machine Learning Methods, Decision Making, Data Collection
★ 4.4 (42) · Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Marketing, Responsible AI, Decision Support Systems, Algorithms, Business Ethics
★ 4.9 (11) · Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Data-Driven Decision-Making, Data Strategy, Strategic Decision-Making, Business Analytics, Business Intelligence, Analytics, Data Literacy, Decision Making, Forecasting, Data Science, Operational Analysis, Data Analysis, Market Intelligence, Predictive Analytics, Artificial Intelligence
★ 4.5 (13) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Management Framework, Risk Analysis, Risk Mitigation, Risk Control, Cyber Risk, Mitigation, Persuasive Communication, Tableau Software, Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Cybersecurity, Influencing, Empathy, Diversity Equity and Inclusion Initiatives, Communication, Heat Maps
★ 4.7 (7) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Outbound Calls, Verbal Communication Skills, Negotiation, Business Writing, Writing, Business Communication, Inbound Calls, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary
★ 4.6 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Collaborative Software, User Interface (UI), Web Design, Design Software, User Interface (UI) Design
★ 4.5 (60) · Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Machine Learning Algorithms, Model Training, Human Factors (Security), Machine Learning, Model Evaluation, Artificial Intelligence, Supervised Learning, Predictive Modeling, AI Integrations, Diagnostic Tests, Reinforcement Learning, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Web Presence, Social Media Marketing, Social Media, Social Media Management, Customer Inquiries, Social Media Content, Customer Service, Customer experience improvement, Marketing Automation, Marketing, Marketing Communications, Content Development and Management, User Accounts, Administration, Business Administration
★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours