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  • Customer Experience Improvement

Results for "customer experience improvement"


  • A

    AI Business School

    Introduction to AI for management professionals

    Skills you'll gain: Prompt Engineering Tools, AI literacy, Generative AI Agents, Risk Mitigation, AI Integrations, Automation, Digital Transformation

    ★ 4.5 (17) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Lean Workflow with Kanban Frameworks in Miro

    Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Process Mapping, Process Optimization, Collaborative Software, Service Design

    ★ 4.5 (19) · Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    The Sun and the Total Eclipse of August 2017

    Skills you'll gain: Physics, Physical Science, General Science and Research, Scientific Methods, Environment, Scientific Visualization, Safety Assurance, electromagnetics, Science and Research, Research, Personal protective equipment, Energy and Utilities

    ★ 4.7 (69) · Beginner · Course · 1 - 3 Months

  • P

    Packt

    Information Systems Auditing and Governance

    Skills you'll gain: Audit Planning, Generally Accepted Auditing Standards, Auditing, Internal Controls, Risk Analysis, Risk Management Framework, Governance Risk Management and Compliance, Auditors Report, Internal Auditing, Continuous Monitoring, Compliance Auditing, Quality Assessment, Quality Assurance, Governance, Presentations

    ★ 4.6 (37) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Applied Scrum for Agile Project Management

    Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Agile Product Development, Team Building, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management

    ★ 4.5 (34) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Microsoft Copilot for Security

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Microsoft Copilot, AI Integrations, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Incident Response, Threat Detection, Generative AI

    ★ 4.8 (13) · Intermediate · Course · 1 - 3 Months

  • S

    Starweaver

    Influencing, Collaboration and Decision Making

    Skills you'll gain: Negotiation, Trustworthiness, Influencing, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Analytical Skills, Analysis, Leadership, Cooperation, Supervision, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Collaboration, Case Studies, Decision Making, Relationship Building

    ★ 4.4 (59) · Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect Flows Fundamentals

    Skills you'll gain: Self Service Technologies, Process Mapping, Process Analysis, Process Improvement, Process Management, Business Process Improvement, Customer experience improvement, Amazon Web Services, Process Flow Diagrams, Workflow Management, Personalized Service, Customer experience strategy (CX), Cost Containment, Cost Control, Cost Management

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrum Alliance

    Agile Essentials

    Skills you'll gain: User Story, Agile Product Development, Team Building, Team Oriented, Team Performance Management, Team Collaboration, Team Management, Agile Methodology, Agile Project Management, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management

    Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Building an Agile Culture for Your Organization

    Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Business Transformation, Open Mindset, Adaptability, Change Management, Initiative and Leadership, Innovation, Influencing

    ★ 4.8 (50) · Intermediate · Course · 1 - 4 Weeks

  • I

    Imperial College London

    3D Graphics in Android: Sensors and VR

    Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Android (Operating System), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Application Development, Animations

    ★ 4.4 (17) · Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Employee Management System with When I Work

    Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Human Resources Software, Talent Management, Staff Management, Payroll, Talent Recruitment, Team Management, Data Entry, Scheduling

    ★ 4.7 (223) · Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience improvement courses

  • Introduction to AI for management professionals: AI Business School
  • Build a Lean Workflow with Kanban Frameworks in Miro: Coursera
  • The Sun and the Total Eclipse of August 2017: University of Colorado Boulder
  • Information Systems Auditing and Governance: Packt
  • Applied Scrum for Agile Project Management: University of Maryland, College Park
  • Microsoft Copilot for Security: Microsoft
  • Influencing, Collaboration and Decision Making: Starweaver
  • Amazon Connect Flows Fundamentals: Amazon Web Services
  • Agile Essentials: Scrum Alliance
  • Building an Agile Culture for Your Organization: Duke University

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