• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Preview
    Preview
    F

    Fractal Analytics

    Generative AI for HR Professionals

    Skills you'll gain: Prompt Engineering, Responsible AI, LLM Application, Large Language Modeling, HR Tech, Human Resources, AI Enablement, Information Privacy, Human Resource Policies, Personally Identifiable Information, Governance, AI Integrations, Employee Surveys, Interviewing Skills, Recruitment, Employee Onboarding, Employee Engagement, Talent Acquisition, Compliance Management, Diversity and Inclusion

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    H

    Heriot-Watt University

    Learn Java Programming

    Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Computer Programming, Application Development, Program Development, Programming Principles, Computational Logic, Software Development, Software Development Life Cycle, Debugging

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Backend Development and API Creation

    Skills you'll gain: Back-End Web Development, Server Side, Full-Stack Web Development, Middleware, Authentications, API Design, Application Programming Interface (API), User Accounts, Databases, JavaScript Frameworks, GitHub, Development Environment, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Understanding Patient Perspectives on Medications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    176 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud Computing: Infrastructure and Platforms

    Skills you'll gain: Virtualization, Cloud-Native Computing, Network Security, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtualization and Virtual Machines, Virtual Machines, Network Troubleshooting, Cloud Platforms, Cloud Storage, Cloud Technologies, Virtual Networking, Software-Defined Networking, Network Engineering, Network Monitoring, Data Centers, Virtual Local Area Network (VLAN), Cloud Security

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainable and Resilient Operations Management

    Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Sustainable Systems, Manufacturing Operations, Sustainability Standards, Corporate Sustainability, Business Leadership, Operational Efficiency, Climate Change Mitigation, Organizational Leadership, Product Design, Waste Minimization, Process Design, Digital Transformation, Emerging Technologies

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Capstone: Create Value from Open Data

    Skills you'll gain: Peer Review, Analytical Skills, Complex Problem Solving, Data Synthesis, Data Literacy, Data Analysis, Constructive Feedback, Value Propositions, Data Integration, Exploratory Data Analysis, Data Presentation, Presentations

    4.2
    Rating, 4.2 out of 5 stars
    ·
    55 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Engaging ELLs and Their Families in the School and Community

    Skills you'll gain: Parent Communication, Student Engagement, Community Outreach, Working With Children, Training Programs, Education and Training, Cultural Responsiveness, Teaching, Cultural Diversity, Instructional Strategies, Family Support, Culture, Driving engagement, Cultural Sensitivity, Case Studies, Diversity Awareness, Collaboration, Communication Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    66 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    حدث كايزن في شرائح جوجل

    Skills you'll gain: Process Improvement and Optimization, Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Business Process, Continuous Improvement Process, Performance Analysis, Performance Improvement, Employee Engagement, Performance Measurement, Presentations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Machine Learning for Marketers

    Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Data-Driven Marketing, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Business Marketing, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Statistical Machine Learning, Personalized Service, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: Free
    Free
    C

    Coursera

    Create a Simple Project Timeline in Google Sheets

    Skills you'll gain: Timelines, Project Schedules, Google Sheets, Presentations, Google Workspace, Scheduling, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    107 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Python Scripting Fundamentals

    Skills you'll gain: Application Development, Scripting, MySQL, Data Structures, File I/O, Python Programming, Web Development, Database Management, Web Applications, SQL, File Management, Programming Principles

    4.6
    Rating, 4.6 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 3 Months

1…312313314…728

In summary, here are 10 of our most popular customer experience improvement courses

  • Generative AI for HR Professionals: Fractal Analytics
  • Learn Java Programming: Heriot-Watt University
  • Backend Development and API Creation: Packt
  • Understanding Patient Perspectives on Medications: University of Copenhagen
  • Cloud Computing: Infrastructure and Platforms: Illinois Tech
  • Sustainable and Resilient Operations Management: University of Colorado Boulder
  • Capstone: Create Value from Open Data: ESSEC Business School
  • Engaging ELLs and Their Families in the School and Community: Arizona State University
  • حدث كايزن في شرائح جوجل: Coursera
  • Machine Learning for Marketers: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok