• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • M

    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling

    Advanced · Course · 1 - 4 Weeks

  • P

    Packt

    Microsoft SQL Server Development for Everyone

    Skills you'll gain: Microsoft SQL Servers, SQL, Database Development, Database Software, Database Design, Database Theory, Stored Procedure, Relational Databases, Transact-SQL, Database Systems, Database Architecture and Administration, Query Languages, Data Integrity, Microsoft Development Tools, Scripting, Authentications, User Accounts, Identity and Access Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • L

    Lecturio

    Cardiovascular System: Anatomy & Physiology

    Skills you'll gain: Electocardiography, Hemodynamics, Cardiac Dysrhythmia, Cardiology, Patient Observation, Life Support, Clinical Practices, Cardiopulmonary Resuscitation (CPR), Medical Emergency, Electrophysiology, Anatomy, Blood Pressure, Physiology, Nursing

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Improving Content Mastery with Quizlet

    Skills you'll gain: Educational Materials, Organizational Skills, Education Software and Technology, Learning Strategies, Digital pedagogy, Test Tools

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    SkillUp

    Data Privacy and Protection

    Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    BigQuery Fundamentals for Snowflake Professionals

    Skills you'll gain: Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Data Warehousing, Query Languages, Role-Based Access Control (RBAC), Database Design, Database Management, Data Processing, Database Architecture and Administration, Data Architecture, Data Sharing, Data Modeling, Cloud Computing Architecture, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • H

    Howard University

    Cloud Transformation

    Skills you'll gain: Cloud Computing, Cloud Solutions, Cloud Technologies, Cloud Deployment, Cloud Security, Virtualization, Cloud Platforms, Digital Transformation, Cloud Services, Cloud Infrastructure, Virtualization and Virtual Machines, Public Cloud, Business Transformation, Infrastructure Security, Mainframe Technologies, Private Cloud, Technology Strategies, Business Solutions, Data Centers

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Intermediate Ethical Hacking Techniques

    Skills you'll gain: Metasploit, Open Web Application Security Project (OWASP), Penetration Testing, Exploit development, Vulnerability Scanning, Exploitation techniques, Security Testing, Vulnerability Assessments, Hardening, Brute-force attacks, Web Applications, Cybersecurity, Firewall, Network Security, Wireless Networks, Network Analysis, SQL

    3.8
    Rating, 3.8 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Selenium WebDriver with Java and Frameworks for all levels

    Skills you'll gain: Ajax, Test Tools, Build Tools, Object Oriented Design, Gherkin (Scripting Language), Test Script Development, Web Development Tools, Software Design Patterns, Test Data, Scripting, Data Structures, Package and Software Management, File I/O, Data Access, Automation, Cascading Style Sheets (CSS)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    10 reviews

    Intermediate · Specialization · 3 - 6 Months

  • N

    Northeastern University

    Intro to Improving the Patient Experience Through Analytics

    Skills you'll gain: Care Management, Hospital Experience, Patient-centered Care, Health Informatics, Patient Advocacy, Patient Communication, Patient Safety, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Data Literacy, AI Personalization, Health Disparities, Innovation, Data Collection, Big Data, Data-Driven Decision-Making, Data Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Master Microsoft Excel & 365 Apps: Beginner to Advanced

    Skills you'll gain: Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Office, Pivot Tables And Charts, Calendar Management, Excel Macros, Microsoft Copilot, Microsoft Excel, Collaborative Software, Excel Formulas, Data Validation, Productivity Software, Email Automation, Spreadsheet Software, Project Management Software, Organizational Skills, Collaboration, Presentations, Visual Basic (Programming Language)

    Beginner · Specialization · 3 - 6 Months

  • M

    Meta

    Prepare for the Meta Marketing Science Certification Exam

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Analytics, Marketing, Meta Ads Manager, Data Analysis, Resource Utilization, Marketing Effectiveness, Registration, Statistical Methods, Digital Marketing, Social Media Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

1…319320321…642

In summary, here are 10 of our most popular help desk support courses

  • Foundations of Account Management: Microsoft
  • Microsoft SQL Server Development for Everyone: Packt
  • Cardiovascular System: Anatomy & Physiology: Lecturio
  • Improving Content Mastery with Quizlet: Coursera
  • Data Privacy and Protection: SkillUp
  • BigQuery Fundamentals for Snowflake Professionals: Google Cloud
  • Cloud Transformation: Howard University
  • Intermediate Ethical Hacking Techniques: Packt
  • Selenium WebDriver with Java and Frameworks for all levels: Packt
  • Intro to Improving the Patient Experience Through Analytics: Northeastern University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok