• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • C

    Coursera

    Building Resilient Teams

    Skills you'll gain: Team Building, Resilience, Leadership Development, Emotional Intelligence, Professional Development, Leadership, Team Management, Conflict Management, Team Leadership, Communication, Communication Planning

    ★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    General AI Mastery Toolbox: Master AI and Drive Success

    Skills you'll gain: AI literacy, AI Enablement, Artificial Intelligence, Drive Engagement, AI powered creativity, Generative AI, Emerging Technologies

    ★ 4.4 (20) · Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Platform Thinking: designing a Platform

    Skills you'll gain: Systems Thinking, Innovation, Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions, Case Studies

    ★ 4.7 (19) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    R Ultimate 2024 - R for Data Science and Machine Learning

    Skills you'll gain: Rmarkdown, Autoencoders, Shiny (R Package), Deep Learning, Recurrent Neural Networks (RNNs), Transfer Learning, Model Evaluation, R (Software), Artificial Intelligence and Machine Learning (AI/ML), Data Import/Export, Classification Algorithms, Reinforcement Learning, R Programming, Machine Learning Methods, Model Training, Ggplot2, Plot (Graphics), Data Manipulation, Convolutional Neural Networks, Machine Learning Algorithms

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Leadership & Management Training for Tech Managers

    Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Improvement and Optimization, Process Optimization, Process Improvement, Process Analysis, Organizational Change, Smart Goals, Performance Review, Virtual Teams, Conflict Management, Process Management, Team Management, Team Motivation, Team Performance Management, Leadership and Management, Team Building, Rapport Building, Time Management, Relationship Building

    Intermediate · Specialization · 1 - 3 Months

  • A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

  • U

    University of California San Diego

    Computational Thinking for K-12 Educators: Conditional Loops and If Statements

    Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Computational Logic, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Event-Driven Programming, Computer Science

    Beginner · Course · 1 - 3 Months

  • T

    The University of Notre Dame

    Point-to-Point Wireless Telecommunication Links

    Skills you'll gain: Communication Systems, Wireless Networks, Digital Communications, Telecommunications, General Networking, Digital Signal Processing, Electrical Engineering, Reliability

    Beginner · Course · 1 - 3 Months

  • S

    Sungkyunkwan University

    Machine Learning Algorithms

    Skills you'll gain: Machine Learning Algorithms, Decision Tree Learning, Classification Algorithms, Statistical Machine Learning, Unsupervised Learning, Machine Learning, Supervised Learning, Python Programming, Algorithms, Applied Machine Learning, Linear Algebra, Bayesian Statistics, Probability & Statistics

    ★ 3.7 (9) · Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    C++ Basics and Core Concepts

    Skills you'll gain: Data Structures, Development Environment, Program Development, C++ (Programming Language), Debugging, Programming Principles, Computer Programming Tools, Computer Programming, Data Management, Computational Logic

    ★ 4.6 (10) · Beginner · Course · 1 - 4 Weeks

  • R

    Rice University

    Using Educational Technology with English Learners

    Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, Digital pedagogy, Collaborative Software, English Language, Intellectual Property, Language Learning, Digital Communications

    ★ 4.9 (25) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Audit Evidence & Document Control

    Skills you'll gain: Financial Auditing, Document Management, Auditing, Audit Planning, Accounting Records, Compliance Auditing, Document Control, File Management, Organizational Skills

    ★ 3.5 (6) · Beginner · Course · 1 - 4 Weeks

1…330331332…632

In summary, here are 10 of our most popular help desk support courses

  • Building Resilient Teams: Coursera
  • General AI Mastery Toolbox: Master AI and Drive Success: Coursera
  • Platform Thinking: designing a Platform: Politecnico di Milano
  • R Ultimate 2024 - R for Data Science and Machine Learning: Packt
  • Leadership & Management Training for Tech Managers: Packt
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Computational Thinking for K-12 Educators: Conditional Loops and If Statements: University of California San Diego
  • Point-to-Point Wireless Telecommunication Links: The University of Notre Dame
  • Machine Learning Algorithms: Sungkyunkwan University
  • C++ Basics and Core Concepts: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok