
Skills you'll gain: Apache Spark, Retrieval-Augmented Generation, OpenAI API, Generative AI, LLM Application, Model Evaluation, Data Preprocessing, Large Language Modeling, Generative Adversarial Networks (GANs), Predictive Modeling, Matplotlib, Keras (Neural Network Library), Fine-tuning, Transfer Learning, Deep Learning, Machine Learning Methods, Applied Machine Learning, Seaborn, Statistical Modeling, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Big Data, Customer experience improvement, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Data Strategy, Customer experience strategy (CX), Digital Transformation, Data Engineering, Marketing Analytics, Analytics, Data Science, Marketing, Innovation, Digital Brand Strategy, Applied Machine Learning, Data Processing, Marketing Effectiveness
Beginner · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Systems Thinking, Software Visualization, Software Engineering, Object Oriented Programming (OOP), Project Risk Management, Application Design, Object Oriented Design, Software Development Life Cycle, Risk Management, Software Development Methodologies, Software Design, Application Development, Program Development, Business Logic, User Experience Design, Systems Development, Software Development, Business Architecture, Usability, User Centered Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, MySQL Workbench, SQL, Database Software, Data Manipulation, Query Languages, Data Access
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Management, Resource Allocation, Collaboration, Team Oriented, Case Studies, Scheduling, Automation, Budget Management, Budgeting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Digital Transformation, Health Technology, Public Health, Health Disparities, Medical Privacy, Public Health and Disease Prevention, Health Systems, Health Care, Digital Analysis, Data Governance, Interoperability, Information Technology, Artificial Intelligence, Responsible AI
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: MySQL, Bash (Scripting Language), Scripting, Database Management, Relational Databases, Shell Script, Data Maintenance, Database Administration, Command-Line Interface, SQL, Databases, Data Import/Export, Database Application, Data Pipelines, Data Manipulation, Python Programming, Data Processing, Linux
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Software, Dashboard, Project Schedules, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management), Account Management
Beginner · Guided Project · Less Than 2 Hours

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computational Logic, Mathematical Theory & Analysis, Algorithms, Computational Thinking, Programming Principles, Computer Science, Graph Theory, Deductive Reasoning, Natural Language Processing, Logical Reasoning, Formal Learning
Build toward a degree
Intermediate · Course · 1 - 3 Months