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ServiceNow Courses

ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Popular ServiceNow Courses and Certifications


  • P

    Pearson

    AWS Developer: Unit 9

    Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Argo CD for the Absolute Beginners - Hands-On DevOps

    Skills you'll gain: Kubernetes, Prometheus (Software), Application Deployment, CI/CD, Devops Tools, Continuous Deployment, Grafana, DevOps, Command-Line Interface, System Monitoring, Continuous Delivery, Git (Version Control System), Application Lifecycle Management, Configuration Management

    Beginner · Course · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Gerenciamento de Serviços de TI

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

    ★ 4.5 (27) · Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

    ★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Managed Grafana - Getting Started V01.00.01

    Skills you'll gain: Amazon Web Services, Data Visualization, Grafana, Interactive Data Visualization, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services

    ★ 4.5 (14) · Beginner · Course · 1 - 4 Weeks

  • I

    Intel

    Intel® Telco Cloud Academy

    Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Computing Architecture, Cloud Technologies, Containerization, Business Transformation, Digital Transformation, Cloud Platforms, Kubernetes, Cloud Engineering, Cloud Solutions, Network Planning And Design, Computing Platforms, Operational Efficiency

    ★ 4.8 (12) · Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

    Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations

    ★ 4.8 (10) · Mixed · Course · 1 - 4 Weeks

  • P

    Pearson

    Kubernetes From Basics to Guru: Unit 5

    Skills you'll gain: Istio, Microservices, Containerization, Docker (Software), Kubernetes, Application Deployment, Software Architecture, Service Oriented Architecture, Application Performance Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

    ★ 5 (7) · Mixed · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Serverless Architectures on AWS

    Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Cloud Deployment, Cloud Management, Authentications, Amazon S3, Application Deployment, Automation, Amazon DynamoDB, Scalability, Authorization (Computing)

    ★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

  • U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Business Relationship Management

    ★ 4.8 (772) · Beginner · Course · 1 - 4 Weeks

1…456…9

In summary, here are 10 of our most popular servicenow courses

  • AWS Developer: Unit 9: Pearson
  • Argo CD for the Absolute Beginners - Hands-On DevOps: Packt
  • Gerenciamento de Serviços de TI: Fundação Instituto de Administração
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Amazon Managed Grafana - Getting Started V01.00.01: Amazon Web Services
  • Intel® Telco Cloud Academy: Intel
  • The Service Desk Handbook: Packt
  • ITIL 4: Foundations and Framework: Logical Operations
  • Kubernetes From Basics to Guru: Unit 5: Pearson
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver

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