IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Generative Model Architectures, Generative AI, Large Language Modeling, Vision Transformer (ViT), Artificial Neural Networks, Deep Learning, Recurrent Neural Networks (RNNs), Natural Language Processing
★ 3.7 (6) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Business Marketing, Customer experience strategy (CX), Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
★ 4.5 (19) · Beginner · Specialization · 3 - 6 Months

Alibaba Cloud Academy
Skills you'll gain: Docker (Software), Containerization, Cloud Deployment, Application Deployment, Devops Tools, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Development, Operating System Administration, Cloud Management, Cloud Applications, DevOps, Infrastructure As A Service (IaaS), Cloud Platforms, Operating Systems, Web Development
★ 4.7 (11) · Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Personally Identifiable Information, Data Governance, Data Security, Governance, Diversity Awareness, Continuous Monitoring, Algorithms, Complex Problem Solving, Critical Thinking
★ 4.4 (24) · Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
★ 4.5 (11) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, Event Monitoring, Amazon Web Services, Security Controls, Cloud Security, IT Security Architecture, Cryptography, Network Monitoring, Network Performance Management, Cyber Security Policies, Security Requirements Analysis, Governance
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Public Health, Public Safety and National Security, Policty Analysis, Research, and Development, Public Policies, Social Studies, Social Sciences, Advocacy, Community Organizing, Law, Regulation, and Compliance, Surveys
★ 3.6 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, AI Enablement, AI Product Strategy, Market Research, Financial Forecasting, AI Personalization, Strategic Thinking, Market Analysis, Generative AI Agents, Market Intelligence, Supply Chain, LLM Application, Generative AI, Supply Chain Planning, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, AI Integrations, Forecasting
★ 3.9 (12) · Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Statistical Analysis, Sampling (Statistics)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning Methods, Applied Machine Learning, Machine Learning, Data Science, Machine Learning Algorithms, Data Analysis Software, Statistical Methods, Histogram, Data Processing, Numerical Analysis, Data Import/Export, Linear Algebra, Probability Distribution, Classification Algorithms
★ 4 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Network Protocols, Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Network Infrastructure, TCP/IP, Border Gateway Protocol, Network Architecture, Network Engineering, General Networking, OSI Models, Wireless Networks, Network Routing, Network Troubleshooting, Network Administration, Network Switches, Local Area Networks, System Configuration
★ 4.3 (10) · Intermediate · Course · 1 - 4 Weeks