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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    Packt

    Learn PLC and HMI from Scratch (Basic)

    Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design (PT)

    Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, Graphic and Visual Design, User Research, User Centered Design

    4.9
    Rating, 4.9 out of 5 stars
    ·
    2.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    C

    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    PCAP: Python Input, Output, and String Handling

    Skills you'll gain: File I/O, Cross Platform Development, Operating Systems, Data Import/Export, Development Environment, Scripting, File Management, Scripting Languages, Data Processing, Virtual Machines, Python Programming, Programming Principles, Computer Programming, Software Development

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
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    Packt

    Effective .NET Memory Management

    Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Introduction to Data Engineering on AWS

    Skills you'll gain: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Deferred Tax: Analyze, Apply & Evaluate Concepts

    Skills you'll gain: Accounting, Reconciliation, Tax Compliance, Specialized Accounting, Income Tax, Income Statement, Technical Accounting, Corporate Tax, Balance Sheet

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
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    Packt

    Boto3 Essentials – Automate AWS Cloud with Python Boto3

    Skills you'll gain: Role-Based Access Control (RBAC), Automation, Python Programming, Cloud Infrastructure

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    Microsoft

    Crafting User-First Product Experiences in the AI Era

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, Market Opportunities, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    328 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    L

    LearnKartS

    Website Development Mastery

    Skills you'll gain: Web Analytics and SEO, Content Management Systems, Web Design, Web Analytics, Supplier Management, Web Design and Development, E-Commerce, WordPress, Search Engine Optimization, No-Code Development, Blogs, Retail Management, Order Management, Web Development, Marketing Strategies, Shipping and Receiving, Information Architecture, Customer Relationship Management (CRM) Software, Web Frameworks, Web Development Tools

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Preview
    C

    Coursera

    Building AI Agents for Complex Tasks

    Skills you'll gain: AI Orchestration, AI Workflows, LLM Application, Agentic systems, Tool Calling, LangChain, Artificial Intelligence, Prompt Engineering, Model Evaluation, Context Management, Scenario Testing, Performance Testing, Development Testing, Debugging

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Diseño de Experiencia del Usuario (UX) de Google: Google
  • Learn PLC and HMI from Scratch (Basic): Packt
  • Google UX Design (PT): Google
  • Present Insights: Drive Prioritization with Data Stories: Coursera
  • PCAP: Python Input, Output, and String Handling: Logical Operations
  • Effective .NET Memory Management: Packt
  • Introduction to Data Engineering on AWS: Packt
  • Master Deferred Tax: Analyze, Apply & Evaluate Concepts: EDUCBA
  • Boto3 Essentials – Automate AWS Cloud with Python Boto3: Packt
  • Crafting User-First Product Experiences in the AI Era: Microsoft

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