Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Programming Principles, Data Modeling, Data Integrity, Application Development, Data Maintenance, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer-Aided Design, Architectural Drawing, Technical Drawing, Schematic Diagrams, Electrical Wiring, Facility Management, Coordination, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Security, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Nursing Administration, Financial Reporting, Budget Management, Variance Analysis, Financial Statements, Forecasting, Nursing Management, Financial Acumen, Financial Management, Budgeting, Operating Budget, Cost Management, Data-Driven Decision-Making, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Middleware, .NET Framework, Restful API, Application Programming Interface (API), C# (Programming Language), API Design, Databases, Performance Tuning, Data Persistence, Web Development, Microservices, Scalability, Development Environment, Web Applications, Unit Testing, Data Validation, Web Analytics, Application Security
Intermediate · Course · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Keyword Research, Search Engine Optimization, Blogs, Web Analytics and SEO, Content Strategy, Digital Marketing, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, Data Import/Export, Data Management
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Brand Strategy, Digital Marketing, Content Creation, Performance Analysis, Target Audience, Marketing Analytics, Brand Awareness, Marketing Strategies, Marketing, Instagram, Customer Engagement, Performance Metric, TikTok, Facebook, LinkedIn, Surveys, Business Metrics
Beginner · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: User Interface (UI) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, UI/UX Research, Design Strategies, Design Research, User Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation
Intermediate · Course · 1 - 4 Weeks