• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • Status: Preview
    Preview
    T

    The University of North Carolina at Chapel Hill

    What’s Your Big Idea?

    Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, New Product Development, Creative Thinking, Entrepreneurship, Competitive Analysis, Strategic Thinking, User Research, Resource Management, Entrepreneurial Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    168 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Finding Mutations in DNA and Proteins (Bioinformatics VI)

    Skills you'll gain: Bioinformatics, Markov Model, Molecular Biology, Machine Learning Methods, Algorithms, Data Transformation, Memory Management, Microbiology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    61 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Stepping Up: Preparing Yourself for Leadership

    Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Team Leadership, Organizational Leadership, Conflict Management, Professional Development, Personal Attributes, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Motivational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    75 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Business Operations Support in Google Sheets

    Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    199 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Advanced Python Scripting for Cybersecurity

    Skills you'll gain: Network Analysis, Network Security, Cyber Operations, Intrusion Detection and Prevention, MITRE ATT&CK Framework, Cybersecurity, Threat Detection, Network Monitoring, Penetration Testing, Anomaly Detection, Exploitation techniques, Brute-force attacks, Scripting, Network Protocols, Authentications, Scripting Languages, Python Programming, Data Access, Identity and Access Management, Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    80 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Applied Behavior Analysis (ABA) Introduction

    Skills you'll gain: Applied Behavior Analysis, Behavioral Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Climate Change, Sustainability, and Global Public Health

    Skills you'll gain: Climate Change Programs, Environment, Environmental Regulations, Sustainable Development, Sustainable Systems, Environmental Policy, Climate Change Mitigation, Environmental Resource Management, Environmental Issue, Environmental Laws, Energy and Utilities, Environment Health And Safety, Climate Change Adaptation, Environment and Resource Management, Public Health and Disease Prevention, Mitigation, Environmental Science, Health Assessment, Public Health, Pollution Prevention

    4.9
    Rating, 4.9 out of 5 stars
    ·
    96 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Geneva

    Climate Change and Water in Mountains: A Global Concern

    Skills you'll gain: Climate Change Adaptation, Water Resources, Climate Change Programs, Water Resource Management, Hydrology, Environmental Resource Management, Risk Management, Water Quality, Water Sustainability, Mitigation, Natural Resource Management, Environment, Climate Change Mitigation, Sustainable Development, Social Impact, Social Sciences, Hazard Analysis, Social Network Analysis, Physical Science, Governance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    330 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Khalifa University

    AI for Executives

    Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing

    3.7
    Rating, 3.7 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Owner: Essential Skills and Tools for Innovation

    Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Planning, Product Management, User Story, Strategic Planning, Agile Software Development, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Business Priorities, Technical Writing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    The Roles and Responsibilities of Nonprofit Boards of Directors within the Governance Process

    Skills you'll gain: Governance, Peer Review, Strategic Planning, Performance Measurement, Performance Review, Organizational Strategy, Strategic Leadership, Performance Management, Organizational Effectiveness, Performance Analysis, Resource Management, Governance Risk Management and Compliance, Fundraising, Resource Allocation, Case Studies, Leadership, Team Leadership, Analysis, Risk Management, Due Diligence

    4.5
    Rating, 4.5 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Introduction to Javascript: The Basics

    Skills you'll gain: Javascript, Back-End Web Development, Server Side, Front-End Web Development, Hypertext Markup Language (HTML), Scripting, Event-Driven Programming, JavaScript Frameworks, Web Applications, Mobile Development, HTML and CSS, Web Development, Scripting Languages, Event Monitoring, Code Reusability

    4.3
    Rating, 4.3 out of 5 stars
    ·
    290 reviews

    Beginner · Guided Project · Less Than 2 Hours

1…488489490…834

In summary, here are 10 of our most popular customer communications management courses

  • What’s Your Big Idea?: The University of North Carolina at Chapel Hill
  • Finding Mutations in DNA and Proteins (Bioinformatics VI): University of California San Diego
  • Stepping Up: Preparing Yourself for Leadership: Queen Mary University of London
  • Business Operations Support in Google Sheets: Coursera
  • Advanced Python Scripting for Cybersecurity: Infosec
  • Applied Behavior Analysis (ABA) Introduction: MedCerts
  • Climate Change, Sustainability, and Global Public Health: University of Michigan
  • Climate Change and Water in Mountains: A Global Concern: University of Geneva
  • AI for Executives: Khalifa University
  • Product Owner: Essential Skills and Tools for Innovation: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok