Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Northeastern University
Skills you'll gain: Process Improvement, Operational Excellence, Operational Analysis, Process Improvement and Optimization, Operational Efficiency, Inventory Control, Inventory Management, Inventory Management System, Inventory and Warehousing, Operations, Operations Management, Supply Chain Management, Supply Chain, Procurement, Supply Chain Systems, Purchasing, Capacity Planning, Inventory Control Systems, Change Management, Problem Solving
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Apache Maven, Java, Object Oriented Design, Build Tools, Memory Management, Hibernate (Java), Unit Testing, File I/O, Data Persistence, Docker (Software), Software Testing, Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Data Visualization, Content Marketing, Digital Content, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statement Analysis, Product Flow Diagram, Supply Chain, Financial Statements, Supply Chain Management, Supply Chain Systems, Case Studies, Financial Analysis, Supply Chain Planning, Financial Data, Supply Management, Process Mapping, System Implementation, Financial Acumen, Product Strategy, Plan Execution, Income Statement, Business Strategy, Product Planning, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Model View Controller, Java Platform Enterprise Edition (J2EE), Frontend Integration, Back-End Web Development, Full-Stack Web Development, Server Side, Email Automation, Data Access, Apache Tomcat, Front-End Web Development, Application Servers, Java Programming, HTML and CSS, Databases, PostgreSQL, Relational Databases, Java, User Interface (UI), Web Design, Database Development
Beginner · Specialization · 3 - 6 Months

University of Western Australia
Skills you'll gain: Workforce Planning, Talent Recruitment, Recruitment, Recruitment Strategies, Diversity and Inclusion, Workforce Development, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis, Mitigation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphic Design, Graphic and Visual Design, Design, Collaborative Software, Design Software, Content Creation, Google Workspace, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Software Design Patterns, Application Design, Application Development, Python Programming, Computer Programming, Programming Principles, Software Development, Scripting, Virtual Machines, Scripting Languages
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Product Management, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Customer Analysis
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Reality, Virtual Environment, Business Transformation, Emerging Technologies, Strategic Thinking, Business Strategies, Computing Platforms, Digital Assets, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Model Deployment, Automation, No-Code Development, AI Integrations, Prompt Engineering, Process Optimization, System Monitoring, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks