• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • A

    American Council on Exercise

    ACE Health Coach

    Skills you'll gain: Health And Wellness Coaching, Mindfulness, Chronic Diseases, Stress Management, Nutrition Education, Coaching, Social Determinants Of Health, Patient-centered Care, Cognitive Behavioral Therapy, Overcoming Obstacles, Motivational Interviewing, Mental and Behavioral Health, Nutrition and Diet, Exercise Science, Ethical Standards And Conduct, Behavior-Driven Development, Client Support, Goal Setting, Smart Goals, Diversity and Inclusion

    ★ 4.5 (13) · Beginner · Professional Certificate · 3 - 6 Months

  • E

    EDUCBA

    Master Earnings Per Share: Analyze, Apply & Evaluate EPS

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Return On Investment, Income Statement, Financial Reporting, Financial Accounting, Equities, Key Performance Indicators (KPIs), Securities (Finance)

    ★ 5 (18) · Mixed · Course · 1 - 4 Weeks

  • E

    Ei4Change

    Being Assertive with Emotional Intelligence

    Skills you'll gain: Assertiveness, Oral Expression, Empowerment, Tactfulness, Composure, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Social Skills, Interpersonal Communications, Overcoming Obstacles, Self-Awareness, Honesty, Personal Development, Team Building, Personal Integrity, Leadership Development

    ★ 4.9 (58) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration

    Mixed · Course · 1 - 4 Weeks

  • M

    Microsoft

    Introduction to Web Development

    Skills you'll gain: Cascading Style Sheets (CSS), GitHub, HTML and CSS, Version Control, Git (Version Control System), Microsoft Copilot, Web Development, Web Design and Development, Web Content Accessibility Guidelines, Responsive Web Design, Hypertext Markup Language (HTML), Javascript, Web Design, Front-End Web Development, Web Development Tools, JSON, Semantic Web

    ★ 4.1 (41) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado System

    Team Success through Cultural Awareness

    Skills you'll gain: Conflict Management, Workplace inclusivity, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Drive Engagement, Self-Awareness, Adaptability, People Management, Diversity Training, Verbal Communication Skills, Culture, Relationship Management, Influencing, Relationship Building, Curiosity, Coordinating

    Beginner · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Analyze and Build Trading Systems Using Market Models

    Skills you'll gain: Data Literacy, Financial Trading, Financial Market, Descriptive Statistics, Market Data, Statistics, Statistical Methods, Technical Analysis, Derivatives, Risk Modeling, Statistical Analysis, Market Dynamics, Securities Trading, Risk Analysis, Market Analysis, Statistical Modeling, Financial Modeling, Performance Measurement, Performance Analysis, Probability Distribution

    Beginner · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Microcontroller and Industrial Applications

    Skills you'll gain: Embedded Software, Peripheral Devices, Integrated Development Environments, Embedded Systems, Internet Of Things, Microarchitecture, Automation, Real Time Data, Hardware Architecture, Computer Architecture, Prototyping, Memory Management

    ★ 4.6 (298) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Financial Modeling in Mining: Analyze & Evaluate

    Skills you'll gain: Financial Modeling, Balance Sheet, Financial Statement Analysis, Financial Statements, Revenue Forecasting, Depreciation, Capital Expenditure, Financial Analysis, Case Studies, Financial Forecasting, Finance, Business Valuation, Profit and Loss (P&L) Management, International Finance, Working Capital, Equities, Forecasting

    ★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Teaching Writing

    Skills you'll gain: Lesson Planning, Peer Review, Editing, Student-Centred Learning, Teaching, Writing, Writing and Editing, Instructional Strategies, Course Development, Literacy, Student Engagement, Storytelling, Empowerment, Growth Mindedness, Mentorship, Case Studies, Constructive Feedback, Persuasive Communication, Creativity, Critical Thinking

    ★ 4.5 (60) · Beginner · Specialization · 3 - 6 Months

  • L

    LearnQuest

    Advanced Techniques for Strategic Account Management

    Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Data Collection and Root Cause Analysis

    Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Statistical Methods, Statistics, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Data Literacy, Probability & Statistics, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Quantitative Research, Business Process Improvement, Data Analysis, Process Improvement, Statistical Inference, Operational Efficiency

    ★ 4.3 (14) · Beginner · Course · 1 - 4 Weeks

1…566567568…834

In summary, here are 10 of our most popular business process courses

  • ACE Health Coach: American Council on Exercise
  • Master Earnings Per Share: Analyze, Apply & Evaluate EPS: EDUCBA
  • Being Assertive with Emotional Intelligence: Ei4Change
  • Customer Service With ChatGPT And By Creating A Custom GPT: Alex Genadinik
  • Introduction to Web Development: Microsoft
  • Team Success through Cultural Awareness: University of Colorado System
  • Analyze and Build Trading Systems Using Market Models: EDUCBA
  • Microcontroller and Industrial Applications: L&T EduTech
  • Financial Modeling in Mining: Analyze & Evaluate: EDUCBA
  • Teaching Writing: Johns Hopkins University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok