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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Status: Free Trial
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    Coursera

    Jira: Navigate, Track, and Organize

    Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Fundamentals of Management

    Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    4K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Advanced Lead Qualification and Pipeline Management

    Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Future Thinking

    Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Build & Deploy a Tomcat Website: Design, Develop, Deliver

    Skills you'll gain: Server Side, Application Deployment, Apache Tomcat, Web Design, Front-End Web Development, Application Servers, HTML and CSS, Web Development, User Interface and User Experience (UI/UX) Design, Web Servers, Email Automation, Usability, Interactive Design, Java Platform Enterprise Edition (J2EE)

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Atlassian

    Version Control with Git

    Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Command-Line Interface, Code Review

    4.7
    Rating, 4.7 out of 5 stars
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    3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    Universitat Autònoma de Barcelona

    ¿Cómo persuadir? Jugando con palabras, imágenes y números

    Skills you'll gain: Persuasive Communication, Oral Expression, Storytelling, Data Presentation, Research, Graphic and Visual Design, Persona (User Experience), Statistics, Psychology

    4.4
    Rating, 4.4 out of 5 stars
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    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Edureka

    Generative Engine Content Optimization

    Skills you'll gain: Content Performance Analysis, Generative AI, AI Workflows, Web Content, Prompt Engineering, AI Product Strategy, Search Engine Optimization, Content Creation, Content Strategy, Content Marketing, Public Relations, ChatGPT

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Macquarie University

    Educate Skills for Startups

    Skills you'll gain: Social Impact, Business Modeling, Innovation, Relationship Building, Brand Strategy, Negotiation, Professional Networking, Due Diligence, Entrepreneurial Finance, Fundraising, Key Performance Indicators (KPIs), Business Priorities, Financial Statements

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Alex Genadinik

    2026 AI And ChatGPT At Work: Productive AI Use For Beginners

    Skills you'll gain: Prompt Engineering, ChatGPT, AI Enablement, Presentations, Generative AI, AI Personalization, AI Workflows, Multimedia, OpenAI, Artificial Intelligence, Productivity Software, Content Creation, Brainstorming, Proofreading

    Mixed · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Apply C++ Programming Fundamentals for Beginners

    Skills you'll gain: Programming Principles, Computational Thinking, Development Environment, C++ (Programming Language), C and C++, Computer Programming, Integrated Development Environments, Debugging, Computer Science

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Technical Writing for Software Developers

    Skills you'll gain: Technical Documentation, Technical Writing, Software Documentation, Technical Communication, Software Design Documents, Information Architecture, Writing, User Requirements Documents, Software Development Tools, Automation, Style Guides, Software Development, Agile Software Development, Interactive Design, Project Management Software, Diagram Design, Generative AI

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…606162…549

In summary, here are 10 of our most popular customer experience courses

  • Jira: Navigate, Track, and Organize: Coursera
  • Fundamentals of Management: University of California, Irvine
  • Advanced Lead Qualification and Pipeline Management: LearnQuest
  • Future Thinking: Packt
  • Build & Deploy a Tomcat Website: Design, Develop, Deliver: EDUCBA
  • Version Control with Git: Atlassian
  • ¿Cómo persuadir? Jugando con palabras, imágenes y números: Universitat Autònoma de Barcelona
  • Generative Engine Content Optimization: Edureka
  • Educate Skills for Startups: Macquarie University
  • 2026 AI And ChatGPT At Work: Productive AI Use For Beginners: Alex Genadinik

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