• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Product Managers

    Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, AI Personalization, Product Lifecycle Management, Ideation, Product Automation, Market Analysis, Prototyping

    3.9
    Rating, 3.9 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Theories of Public Policy

    Skills you'll gain: Public Policies, Policy Development, Public Affairs, Policty Analysis, Research, and Development, Policy Analysis, Political Sciences, Economics, Policy, and Social Studies, Advocacy, Environmental Policy, Behavioral Economics, Public Administration, Media and Communications, Program Evaluation, Ethical Standards And Conduct, Governance, Economics

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Como engajar equipes e criar cultura em ambientes virtuais

    Skills you'll gain: Virtual Teams, Team Building, Drive Engagement, Teamwork, Team Management, Conflict Management, Team Collaboration, Team Leadership, Collaboration, Virtual Environment, Team Motivation, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Lifelong Learning, Communication Strategies, Culture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    105 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainable Marketing and Consumer Trends

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Branding, Marketing Communications, Brand Marketing, Sustainability Standards, Customer Engagement, Advertising, Regulatory Compliance, Data-Driven Marketing, Law, Regulation, and Compliance, Driving engagement, Regulatory Requirements, Market Opportunities, Ethical Standards And Conduct, Digital Marketing, Engineering Management, Emerging Technologies

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Fundamentals of Cross-Functional Collaboration

    Skills you'll gain: Cross-Functional Collaboration, Collaboration, Cross-Functional Team Leadership, Cooperation, Team Collaboration, Team Leadership, Team Management, Self-Awareness, Personal Attributes, Relationship Building

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Copywriting with ChatGPT: Crafting High-Quality Blog Content

    Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills

    4.3
    Rating, 4.3 out of 5 stars
    ·
    21 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Identifying Patient Populations

    Skills you'll gain: Data Manipulation, Informatics, Clinical Informatics, Data Science, Health Informatics, Clinical Data Management, Classification Algorithms, Analytics, Model Evaluation, Data Validation, Performance Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Teoria Geral da Administração para Executivos

    Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Kaizen Methodology, Production Management, Performance Improvement, Systems Thinking, Production Process, Lean Manufacturing, Knowledge Transfer

    4.4
    Rating, 4.4 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Business Analytics Capstone

    Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Data Visualization Software, Predictive Analytics, Predictive Modeling, Model Training, Business Analytics, Analytics, Financial Analysis, Advanced Analytics, Data Preprocessing, Financial Data, Data Wrangling, Technical Communication, Investment Management, Data Processing, Data Manipulation, Model Evaluation, Portfolio Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    90 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Azure Synapse SQL Pool - Implement Polybase

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Cloud-Based Integration, Transact-SQL, Data Integration, Cloud Storage, File Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    DevOps for Network Automation (NetDevOps)

    Skills you'll gain: Devops Tools, Development Environment, Software Development Tools, Software Development Methodologies, CI/CD, DevOps, IT Automation, Continuous Deployment, Version Control, Continuous Integration, Network Engineering, Program Development, Docker (Software), Network Infrastructure, Containerization, Software Development, Virtual Environment, Git (Version Control System), Waterfall Methodology, Software Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    ¿Cómo tomar decisiones en tiempos de caos?

    Skills you'll gain: Strategic Decision-Making, Decisiveness, Decision Making, Dealing With Ambiguity, Leadership, Problem Solving, Ideation, Innovation, Strategic Leadership, Adaptability, Leadership Development, Creative Thinking, Collaboration, Critical Thinking and Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    41 reviews

    Intermediate · Course · 1 - 4 Weeks

1…609610611…834

In summary, here are 10 of our most popular customer relationship management courses

  • GenAI for Product Managers: Coursera
  • Theories of Public Policy: O.P. Jindal Global University
  • Como engajar equipes e criar cultura em ambientes virtuais: Fundação Instituto de Administração
  • Sustainable Marketing and Consumer Trends: University of Colorado Boulder
  • Fundamentals of Cross-Functional Collaboration: University of Colorado System
  • Copywriting with ChatGPT: Crafting High-Quality Blog Content: Coursera
  • Identifying Patient Populations: University of Colorado System
  • Teoria Geral da Administração para Executivos: Fundação Instituto de Administração
  • Advanced Business Analytics Capstone: University of Colorado Boulder
  • Azure Synapse SQL Pool - Implement Polybase: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok