Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Socioeconomics, Epidemiology, Crisis Management, Social Determinants Of Health, Health Technology, Health Policy, Social Sciences, Infectious Diseases, Public Health, Network Analysis, Mental Health, Health Informatics, Health Care, Surveys, Data-Driven Decision-Making, Data Science, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Clinical Research, Healthcare Industry Knowledge, Probability & Statistics, Clinical Assessment, Health Informatics, Health Policy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Clinical Documentation, Responsible AI, Healthcare Ethics, Medical History Documentation, Data Ethics, Generative AI Agents, Clinical Informatics, Health Informatics, Medical Privacy, System Implementation
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Health Disparities, Health Equity, Social Determinants Of Health, Health Systems, Public Health, Health Policy, Health Care, Epidemiology, Social Justice, Social Sciences, Demography, Economics
Build toward a degree
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Project Finance, Proposal Development, Sustainable Development, Environmental Social And Corporate Governance (ESG), Needs Assessment, Financial Analysis, Investment Management, Fundraising, Business Planning, Budgeting, Business Development, Presentations, Due Diligence
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks