Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

The University of Sydney
Skills you'll gain: Mental Health, Stress Management, Community Mental Health Services, Mindfulness, Psychiatry, Positivity, Mental Health Counseling, Rehabilitation, Resilience, Behavioral Health, Clinical Psychology, Mental Health Therapies, Psychotherapy, Personal Development, Mental and Behavioral Health, Creativity, Cognitive Behavioral Therapy, Occupational Therapy, Empowerment, Physical Therapy
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Value Propositions, Entrepreneurship, Social Impact, Target Audience, Customer Insights, Data-Driven Decision-Making, Strategic Partnership, Business Development, Presentations, Business Modeling, Relationship Building, New Product Development, Negotiation, Due Diligence, Fundraising, Financial Statements
Beginner · Course · 1 - 3 Months

Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Prospecting and Qualification, Sales Process, Stakeholder Management, Sales Training, Specialized Sales, Sales, Sales Strategy, Influencing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: electromagnetics, Electrical Engineering, Electronics Engineering, Electronics, Verification And Validation, Communication Systems, Wireless Networks, Digital Communications, Telecommunications, Technical Design, Prototyping, Engineering Design Process, Simulation and Simulation Software, Simulations, Workflow Management, Radiation Protection, Network Troubleshooting, Business Workflow Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, SQL, Data Transformation, Data Pipelines, Stored Procedure, Query Languages, Data Manipulation, Performance Tuning, Scripting, Database Management
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Responsible AI, Health Technology, Health Informatics, Clinical Informatics, Electronic Medical Record, Technology Roadmaps, Patient Flow, Public Health, Innovation, Healthcare Project Management, Systems Integration, Artificial Intelligence, Data Analysis, Data Ethics, Interoperability, Emerging Technologies, Solution Design, Model Evaluation, Application Programming Interface (API), Project Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Goal-Oriented, Growth Mindedness, Stress Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Continuous Improvement Process, Meeting Facilitation, Team Management, Team Building, Sprint Planning, Team Leadership, User Story, Lean Methodologies, Case Studies, Performance Improvement, Performance Analysis, Product Development, Leadership, Administration, Business
Beginner · Specialization · 1 - 3 Months

Cleveland Clinic
Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Healthcare 5.0, Predictive Modeling, Applied Machine Learning, Biomedical Engineering, Model Evaluation, Health Informatics, Data Structures
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
Intermediate · Course · 1 - 4 Weeks