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  • Product Support

Results for "product support"


  • C

    Coursera

    GenAI for Product Managers

    Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, AI Personalization, Product Lifecycle Management, Ideation, Product Automation, Market Analysis, Prototyping

    3.8
    Rating, 3.8 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Advancing Women in Tech

    The Art & Science of Product Management

    Skills you'll gain: Cross-Functional Team Leadership, AI Product Strategy, Design and Product, Technical Product Management, Engineering Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, AI Enablement, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    158 reviews

    Beginner · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies Technical Support for Software

    Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 4

    Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Advanced UX Strategies for Product Managers

    Skills you'll gain: UI/UX Strategy, User Experience, User Flows, User Experience Design, Data Storytelling, Journey Mapping, Persona (User Experience), Experience Design, Usability, Design Strategies, User Centered Design, Usability Testing, UI/UX Research, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), Storytelling, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • A

    Advancing Women in Tech

    The Business of Product Management II

    Skills you'll gain: Product Roadmaps, Product Management, Agile Product Development, Customer Retention, Product Planning, Financial Analysis, Product Development, Financial Statement Analysis, Customer Analysis, Customer experience improvement, Innovation, Revenue Management, Business Metrics, Financial Statements, Brand Loyalty, Financial Acumen, Customer Engagement, Agile Methodology, Initiative and Leadership, Commercialization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    236 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Product Management For UX People

    Skills you'll gain: Product Management, Market Share, Go To Market Strategy, Agile Product Development, Design and Product, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, Product Roadmaps, Market Opportunities, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Web Analytics, Product Testing, Sprint Planning, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

  • U

    University of Alberta

    Introduction to Software Product Management

    Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Scrum (Software Development), Software Development, Product Requirements, Requirements Management, Product Management, Agile Project Management, Software Development Methodologies, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Process Development, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.8K reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Uncover Product Insights: Analyze User Funnels

    Skills you'll gain: Conversion Funnel Analysis, Web Analytics, Digital Analysis, Customer Analysis, Product Management, Customer Insights, Analytics, Business Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Data Collection, Regression Analysis, Event Monitoring, Data Capture, Taxonomy

    Intermediate · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies Technical Support Career Introduction

    Skills you'll gain: Technical Support, Technical Support and Services, Customer Support, Customer Service, Product Support, Technical Communication, Business Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Build a Support Agent with Vercel AI SDK

    Skills you'll gain: OpenAI API, AI Integrations, Agentic Workflows, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

1…789…488

In summary, here are 10 of our most popular product support courses

  • GenAI for Product Managers: Coursera
  • The Art & Science of Product Management: Advancing Women in Tech
  • Dell Technologies Technical Support for Software: Dell
  • Cisco Certified Support Technician IT Support 100-140 Unit 4: Pearson
  • Advanced UX Strategies for Product Managers: Coursera
  • The Business of Product Management II: Advancing Women in Tech
  • Product Management For UX People: Packt
  • Introduction to Software Product Management: University of Alberta
  • Uncover Product Insights: Analyze User Funnels: Coursera
  • Dell Technologies Technical Support Career Introduction: Dell

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