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ServiceNow Courses

ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Popular ServiceNow Courses and Certifications


  • G

    Google Cloud

    Serverless Data Processing with Dataflow: Foundations

    Skills you'll gain: Dataflow, Serverless Computing, Identity and Access Management, Data Pipelines, Google Cloud Platform, Cloud Security, Data Processing, Data Security, Cloud Storage, Containerization

    4.1
    Rating, 4.1 out of 5 stars
    ·
    94 reviews

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Tibco BW: Design & Validate Web Services

    Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Test Tools, API Testing, Service Design, Verification And Validation, Process Design, API Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Project Design, Business Logic

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Ultimate Argo Bootcamp – 6 DevOps Projects Included

    Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Prometheus (Software), Continuous Deployment, Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Grafana, Containerization

    Intermediate · Course · 1 - 3 Months

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • N

    Northeastern University

    Introduction to Service Innovation and Management

    Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Power Platform Integration with Azure & Custom APIs

    Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Azure DevOps Pipelines, Microsoft Power Platform, Power Platform Architecture & Technical Design, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Enterprise Application Management, Email Automation, Application Deployment, Continuous Deployment, User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, Postman API Platform, User Interface (UI) Design, Systems Development Life Cycle, Mobile Development, CI/CD

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Azure Practical - App Services

    Skills you'll gain: Cloud Applications, Cloud Development, Cloud Deployment, Cloud-Native Computing, Cloud Hosting, Event-Driven Programming, Virtual Networking, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Web Content

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Managing Identity Services using AD DS and Microsoft Entra

    Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Servers, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud-Based Integration, Disaster Recovery, System Configuration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

1…6789

In summary, here are 10 of our most popular servicenow courses

  • Serverless Data Processing with Dataflow: Foundations: Google Cloud
  • Tibco BW: Design & Validate Web Services: EDUCBA
  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Ultimate Argo Bootcamp – 6 DevOps Projects Included: Packt
  • Customer Service with AI: AI CERTs
  • Introduction to Service Innovation and Management: Northeastern University
  • Power Platform Integration with Azure & Custom APIs: Board Infinity
  • Azure Practical - App Services: EDUCBA
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation

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