
Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Serverless Computing, Data Pipelines, Cloud Security, Identity and Access Management, Google Cloud Platform, Data Processing, Cloud Storage, Data Storage Technologies, Distributed Computing, Data Transformation
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Process Analysis, Sustainable Business, Capacity Management, Customer experience improvement, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Applications, Cloud Deployment, Event-Driven Programming, Virtual Networking, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Web Services, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Load Balancing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Digital Transformation, Network Infrastructure, Network Architecture, Operational Efficiency, Cloud Infrastructure, General Networking, Cloud-Native Computing, Wireless Networks, Technology Solutions, Emerging Technologies, Virtualization, Distributed Computing, Scalability
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Servers, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Windows PowerShell, Identity and Access Management, System Configuration, User Provisioning, Patch Management, Active Directory, Desktop Support, Remote Access Systems, Single Sign-On (SSO), Application Deployment, Cloud Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours