• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • P

    Packt

    Advanced Security Strategies and Incident Response

    Skills you'll gain: Incident Response, Cyber Security Strategy, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Security Controls, Penetration Testing, Mobile Security

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Advanced · Course · 1 - 3 Months

  • A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Removing Barriers to Change

    Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Overcoming Objections, Change Management, Overcoming Obstacles, Empowerment, Behavioral Economics, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
    ·
    475 reviews

    Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Mastering Negotiation Skills & Strategies

    Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Managing Conflicts with Cultural and Emotional Intelligence

    Skills you'll gain: Intercultural Competence, Empathy & Emotional Intelligence, Influencing, Leadership, Team Collaboration, Cultural Sensitivity, Communication, Safety Culture, Decision Making, Process Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 3 Months

  • S

    SkillsBooster Academy

    Fundamentals of Gen AI Negotiation

    Skills you'll gain: Responsible AI, Contract Negotiation, AI literacy, Generative AI Agents, Negotiation, Generative AI, Price Negotiation, AI Enablement, LLM Application, AI Integrations, Decision Intelligence, Complex Problem Solving, AI Workflows, Business Ethics, Prompt Engineering, Ethical Standards And Conduct, Business Communication, Communication, Strategic Communication, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Modern Security Operations

    Skills you'll gain: DevSecOps, Security Strategy, Security Management, Continuous Monitoring, Cybersecurity, Cyber Security Strategy, Cyber Attacks, Threat Management, DevOps, Security Engineering, Threat Detection, Cyber Security Assessment, Incident Response, Site Reliability Engineering, Digital Transformation, Agile Methodology, Automation, Critical Thinking

    4.1
    Rating, 4.1 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Amsterdam

    Reclaiming the Street for Livable Urban Spaces

    Skills you'll gain: Community Organizing, Systems Thinking, Culture Transformation, Advocacy, Transportation Operations, Change Management, Community Development, Sustainable Development, Social Impact, Social Sciences, Organizational Change, Economics, Policy, and Social Studies, Innovation, Policy Analysis, Public Affairs, Community Outreach, Public Policies, Experimentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Handling Security Incidents Across Domains

    Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Incident Management, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks, Data Integrity

    Intermediate · Course · 1 - 4 Weeks

1…755756757758

In summary, here are 9 of our most popular de-escalation techniques courses

  • Advanced Security Strategies and Incident Response: Packt
  • Resolving and Transforming Conflict : Arizona State University
  • Removing Barriers to Change: University of Pennsylvania
  • Mastering Negotiation Skills & Strategies: Northeastern University
  • Managing Conflicts with Cultural and Emotional Intelligence: University of Maryland, College Park
  • Fundamentals of Gen AI Negotiation: SkillsBooster Academy
  • Modern Security Operations: Google Cloud
  • Reclaiming the Street for Livable Urban Spaces: University of Amsterdam
  • Handling Security Incidents Across Domains: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok