• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Preview
    Preview
    V

    Vanderbilt University

    Integrating Generative AI into Project Management

    Skills you'll gain: Workflow Management, LLM Application, Constructive Feedback, Generative AI, Decision Intelligence, Large Language Modeling, Business Process Automation, Automation, Responsible AI, AI Integrations, Project Management, Ideation, Data Ethics, AI Security, Communication Strategies, Data Science

    4.1
    Rating, 4.1 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Construction Management Project Delivery Methods & Contracts

    Skills you'll gain: Construction Management, Project Risk Management, Project Management Life Cycle, Construction Engineering, Request for Proposal, Project Coordination, Engineering Design Process, Design Specifications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Supply Chain Management for E-commerce

    Skills you'll gain: E-Commerce, Strategic Sourcing, Supply Chain Management, Supply Chain, Supply Chain Planning, Logistics Management, Order Fulfillment, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Process Optimization, Customer experience improvement, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Management and Application Features

    Skills you'll gain: ASP.NET, Data Migration, Configuration Management, Data Validation, Middleware, .NET Framework, Debugging, Back-End Web Development, Object-Relational Mapping, Database Design, Database Management, Data Modeling, Restful API, Maintainability, Unit Testing

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Product Manager

    Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, Product Planning, Generative Model Architectures, Registration, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM COBOL Data and File Management

    Skills you'll gain: COBOL (Programming Language), Job Control Language (JCL), IBM DB2, Mainframe Computing, Mainframe Technologies, Relational Databases, File I/O, File Management, Data Management, Database Theory, Databases, Database Management Systems, Data Storage, Data Access, Programming Principles, Command-Line Interface, Computer Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for People Management

    Skills you'll gain: Training and Development, Developing Training Materials, Training Programs, Responsible AI, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Gap Analysis, Employee Training, Employee Performance Management, Employee Engagement, AI Personalization, Employee Surveys, Performance Review, Performance Management, Performance Analysis, Artificial Intelligence and Machine Learning (AI/ML), Survey Creation, Data Analysis, Surveys

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Credit Analysis: Portfolio Management & Regulations

    Skills you'll gain: Credit Risk, Bank Regulations, Risk Mitigation, Derivatives, Portfolio Risk, Commercial Lending, Financial Regulation, Financial Market, Investment Management, Lending and Underwriting, Securities (Finance), Capital Markets, Risk Management, Regulatory Compliance, Risk Modeling, Financial Regulations, Financial Services, Compliance Management, Business Valuation, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cloud Computing Essentials with Azure Management

    Skills you'll gain: Cloud Management, Microsoft Azure, Cloud Computing, Generative AI, Cloud Platforms, Cloud Solutions, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Public Cloud, Cloud Deployment, AI literacy, System Monitoring, Data Governance, Infrastructure as Code (IaC), Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Environmental Project Management: Stakeholder Collaboration

    Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Team Performance Management, Mediation, Team Management, Stakeholder Engagement, Risk Management, Negotiation, Team Building, Stakeholder Management, Stakeholder Communications, Cross-Functional Team Leadership, Risk Management Framework, Continuous Improvement Process, Risk Analysis, Cross-Functional Collaboration, Process Improvement, Agile Project Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    MS-700 Microsoft Teams Admin & Management Exam Guide

    Skills you'll gain: Microsoft Teams, Microsoft 365, Security Management, Security Controls, Network Planning And Design, Cloud Security, Data Security, Microsoft Intune (Mobile Device Management Software), Enterprise Application Management, Network Administration, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Identity and Access Management, Data Loss Prevention, Network Troubleshooting, Azure Active Directory, Governance, Administration, IT Security Architecture, Regulatory Compliance

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Effective Management: Essential Manager Skills

    Skills you'll gain: Management Training And Development, Performance Measurement, Delegation Skills, Constructive Feedback, Leadership and Management, Behavior Management, Team Leadership, Team Performance Management, Employee Coaching, People Management, Leadership, Team Management, Performance Management, Leadership Development, Telecommuting, Trustworthiness, Behavioral Management, Virtual Teams, Coaching, Office Management

    Beginner · Course · 3 - 6 Months

1…848586…834

In summary, here are 10 of our most popular it service management courses

  • Integrating Generative AI into Project Management: Vanderbilt University
  • Construction Management Project Delivery Methods & Contracts: University of Maryland, College Park
  • Supply Chain Management for E-commerce: Starweaver
  • Data Management and Application Features: Microsoft
  • IBM Product Manager: IBM
  • IBM COBOL Data and File Management: IBM
  • Generative AI for People Management: Edureka
  • Credit Analysis: Portfolio Management & Regulations: Starweaver
  • Cloud Computing Essentials with Azure Management: Microsoft
  • Environmental Project Management: Stakeholder Collaboration: University of Maryland, College Park

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok