Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication

Skills you'll gain: Operating System Administration, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, System Support, Desktop Support, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Hardware Troubleshooting, Network Troubleshooting, Mac OS, Network Security

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, Unix Commands, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management

Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, OS Process Management, Linux Administration, Network Administration, Data Storage, Systems Administration, Infrastructure as Code (IaC), YAML

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, Risk Management Framework, IT Service Management, Problem Management, IT Management, Business Risk Management, NIST 800-53, Test Planning, Employee Training, Continuous Improvement Process, Stakeholder Communications, Simulations, Root Cause Analysis

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct