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  • Service Management

Results for "service management"


  • N

    Northeastern University

    Introduction to Service Innovation and Management

    Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement

    Beginner · Course · 1 - 4 Weeks

  • W

    West Virginia University

    Sales Force Management

    Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Review, Performance Measurement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Politecnico di Milano

    Project Management: Beyond planning and control

    Skills you'll gain: Organizational Structure, People Management, Process Management, Project Management, Team Management, Innovation, Business Solutions, Conflict Management, Change Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    205 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Aerospace Basic Quality System Standards, Systems Analysis, Systems Development, Risk Management Framework, Requirements Elicitation, System Testing, System Requirements, Acceptance Testing, Development Testing, Verification And Validation, Failure Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Research and Draft a Competitive Analysis

    Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Research Reports, Business Research, Market Analysis, Report Writing, Business Strategy, Marketing, Strategic Thinking, Business Writing, Market Data, Strategic Decision-Making, Business Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Hardware Troubleshooting, Memory Management, Debugging, Service Management, User Accounts, OS Process Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • I

    IBM

    Cybersecurity Compliance Framework, Standards & Regulations

    Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Service Management, IT Management, Responsible AI, Compliance Auditing, Cyber Risk, Data Ethics, Cyber Governance, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Regulation and Legal Compliance, Compliance Management, Law, Regulation, and Compliance, Cyber Security Assessment, ISO/IEC 27001, Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Getting Started with ALM in Azure DevOps

    Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Software Development, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Continuous Delivery, Agile Methodology, DevOps, Test Automation, Backlogs, Sprint Planning, Release Management, Microsoft Development Tools, Collaborative Software, User Story

    Beginner · Course · 1 - 4 Weeks

  • I

    Illinois Tech

    Hardware and Operating System Foundations II

    Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    67 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    IIT Bombay

    Introduction to Business Management : Winning Externally

    Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Customer Relationship Building, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics Management, Order Delivery, Business Marketing, Supply Chain, Logistics, Customer Analysis, Marketing, Marketing Strategies, Selling Techniques, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Advanced Docker Orchestration and Scaling Training

    Skills you'll gain: Docker (Software), Microservices, DevSecOps, AI Orchestration, DevOps, Containerization, Application Security, Application Deployment, Open Web Application Security Project (OWASP), Security Testing, Service Management, Network Troubleshooting, Distributed Computing, Scalability, Vulnerability Scanning, Configuration Management, Debugging, Data Persistence

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Information Systems Operations and Business Resiliency

    Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Database Software, Asset Management, Disaster Recovery, Business Continuity Planning, Data Management, Database Management, Business Continuity, Service Level, Information Technology Operations, IT Service Management, Incident Response, Security Controls, Information Systems, IT Infrastructure, IT Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

1…91011…834

In summary, here are 10 of our most popular service management courses

  • Introduction to Service Innovation and Management: Northeastern University
  • Sales Force Management: West Virginia University
  • Project Management: Beyond planning and control: Politecnico di Milano
  • The Need for Systems Engineering: University of Colorado Boulder
  • Research and Draft a Competitive Analysis: Coursera
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • Cybersecurity Compliance Framework, Standards & Regulations: IBM
  • Getting Started with ALM in Azure DevOps: Coursera
  • Hardware and Operating System Foundations II: Illinois Tech
  • Introduction to Business Management : Winning Externally: IIT Bombay

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