
Universidad de Palermo
Skills you'll gain: Business Strategies, Business Strategy, Digital Analysis, Business Planning, Technology Strategies, Strategic Planning, Digital Transformation, Innovation, Organizational Strategy, Business Transformation, Business Modeling, Emerging Technologies, Business Analysis Tools, Customer Relationship Management
ā 4.9 (51) Ā· Intermediate Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Financial Reporting, Bookkeeping, Inventory Management, Ledgers (Accounting), Inventory Management System, Workflow Management, Inventory Control, Accounting Software, Sales Tax, Inventory and Warehousing, Accounting Records, Small Business Accounting, Balancing (Ledger/Billing), Business Reporting, Inventory Control Systems, Accounts Payable and Receivable, Expense Management, Financial Data
Beginner Ā· Specialization Ā· 1 - 3 Months

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, LLM Application, Policy Development, AI Enablement, Data Ethics, AI literacy, Human Resource Policies, Regulatory Compliance, Labor Relations, Automation, Data Security, Law, Regulation, and Compliance, Workforce Management, AI Integrations, Artificial Intelligence, Decision Intelligence
ā 4.8 (24) Ā· Beginner Ā· Specialization Ā· 3 - 6 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
ā 4.7 (104) Ā· Beginner Ā· Specialization Ā· 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology
ā 4.6 (77) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Promotions and Campaigns, Marketing Communications, Operations Management, Financial Management, Competitive Analysis, Organizational Structure
ā 5 (17) Ā· Mixed Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Sales Presentation, Presentations, Sales Presentations, Product Demonstration, Microsoft PowerPoint, Solution Selling, Proposal Writing, Productivity Software, Proposal Development, Multimedia, Organizational Skills, Sales
ā 4.4 (7) Ā· Beginner Ā· Guided Project Ā· Less Than 2 Hours

Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Loyalty Programs, Customer Advocacy, Promotional Strategies
ā 4.9 (21) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
ā 4.4 (35) Ā· Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
ā 4.2 (27) Ā· Intermediate Ā· Guided Project Ā· Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Overcoming Objections, Closing (Sales), Rapport Building, B2B Sales, Price Negotiation, Negotiation, Sales, ChatGPT, Communication, Collaboration
Mixed Ā· Course Ā· 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
ā 4.3 (12) Ā· Intermediate Ā· Course Ā· 1 - 4 Weeks