IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Human Resource Strategy, Organizational Strategy, Culture Transformation, Organizational Structure, Human Resources, Organizational Effectiveness, Workforce Planning, Organizational Development, Human Resources Management and Planning, Organizational Change, Strategic Leadership, Operational Risk, Plan Execution, Internal Controls, Risk Mitigation, Risk Management, Business Strategy, Business Systems, Key Performance Indicators (KPIs), Report Writing
★ 4.9 (1.8K) · Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Planning, Feasibility Studies, Entrepreneurship, Market Opportunities, Strategic Thinking, Process Management, Business Management, Innovation, New Business Development, Business Strategies, Ideation, Business Strategy, Business Operations, Marketing
★ 4.6 (3.1K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Risk Management Framework, Risk Mitigation, Microsoft Excel, File Management, Financial Modeling, Document Control, Standard Operating Procedure, Information Management, Document Management, File Systems, Records Management, Information Architecture, Operational Efficiency, Technical Documentation, Auditing, Process Improvement, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, R (Software), Forecasting, R Programming, Statistical Analysis, Model Evaluation, Data Analysis, Statistical Programming, Data Visualization, Statistical Visualization, Statistical Software, Mathematical Modeling, Statistical Modeling, Data Analysis Software, Correlation Analysis, Descriptive Statistics, Statistical Inference
★ 4.6 (1.7K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Security Assertion Markup Language (SAML), Encryption, Single Sign-On (SSO), Amazon Web Services, Active Directory, Authentications, Cloud Security, Data Security, User Provisioning, Azure Active Directory, Key Management, User Accounts, AWS CloudFormation, Authorization (Computing), Network Security, Cloud Computing, Virtual Private Networks (VPN)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, Retrieval-Augmented Generation, LangChain, LLM Application, Natural Language Processing, Data Ethics, Responsible AI, Text Mining, Embeddings, Deep Learning, Generative AI, Fine-tuning, Artificial Intelligence, Classification Algorithms, Machine Learning Methods, Data Preprocessing, Applied Machine Learning, Machine Learning, Model Optimization, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Conflict Management, Team Management, Teamwork, Organizational Leadership, Collaboration, Team Leadership, Team Building, Organizational Strategy, Analytical Skills, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Object Oriented Programming (OOP), Java Programming, Object Oriented Design, Software Engineering, Programming Principles, Computer Programming, Computer Programming Tools, Software Design, Algorithms, Data Structures, Data Import/Export, Markov Model, Performance Tuning, Performance Testing, File I/O, Debugging, Application Programming Interface (API)
★ 4.6 (1.5K) · Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Project Closure, Earned Value Management, Agile Project Management, Project Performance, Team Motivation, Leadership and Management, Team Performance Management, Project Management, Project Management Software, Project Planning, Drive Engagement, Communication Planning, Project Controls, Initiative and Leadership, Leadership, Stakeholder Communications, Influencing, Project Documentation, Resource Management, Risk Management
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Data Storytelling, Data Presentation, Analytical Skills, Data Analysis, Business Research, Data Literacy, Analysis, Critical Thinking, Data Strategy, Data-Driven Decision-Making, Presentations, Problem Solving, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Storytelling, Data Presentation, Technical Communication, People Analytics, Presentations, Report Writing, Stakeholder Communications, Oral Expression, Strategic Communication, Anthropic Claude, Target Audience, Prompt Engineering Tools, Communication, ChatGPT, Business Communication, Concision, Verification And Validation, Analysis, Business Writing, Business Continuity Planning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Social Justice, Emotional Intelligence, Social Skills, Empathy, Self-Awareness, Higher Education, Behavior Management, Classroom Management, Cultural Responsiveness, Curriculum Planning, School Psychology, Empowerment, Personal Development, Childhood Education and Development, Program Evaluation, Advocacy, Professional Development, Growth Mindedness, Mindfulness
★ 4.7 (973) · Beginner · Specialization · 3 - 6 Months