Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: User Interface (UI), Web Content Accessibility Guidelines, Development Environment, Web Analytics and SEO
Beginner · Course · 3 - 6 Months

Skills you'll gain: Internet Of Things, PIC Microcontrollers, Cybersecurity, Wireless Networks, Information Systems Security, Information Privacy, Field-Programmable Gate Array (FPGA), Safety and Security, Cloud Services, Software Development, Power Electronics, Microarchitecture, Software Development Life Cycle, Basic Electrical Systems, Systems Development Life Cycle, Restful API, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Power
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), User Acceptance Testing (UAT), Prompt Patterns, LLM Application, AI Security, Extract, Transform, Load, Scripting, Technical Communication, SQL, Data Pipelines, PyTorch (Machine Learning Library), Miro AI, Data Presentation, Large Language Modeling, Python Programming, Performance Tuning, Root Cause Analysis, Statistical Analysis, Version Control
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Prompt Engineering, ChatGPT, AI Enablement, Presentations, Generative AI, AI Personalization, AI Workflows, Multimedia, OpenAI, Artificial Intelligence, Productivity Software, Content Creation, Brainstorming, Proofreading
Mixed · Course · 1 - 3 Months

Skills you'll gain: Keyword Research, Marketing Analytics, Data-Driven Decision-Making, Marketing Budgets, Marketing Effectiveness, Return On Investment, Search Engine Marketing, Forecasting, Performance marketing, Google Ads, Target Audience, Research
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Security, Network Administration, Remote Access Systems, Software-Defined Networking, Computer Networking, IT Automation, Virtual Private Networks (VPN), Infrastructure Security, Wireless Networks, General Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Protocols, Hardware Troubleshooting, Network Switches, TCP/IP, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Front-End Web Development, Semantic Web, Hypertext Markup Language (HTML), Browser Compatibility, Web Content Accessibility Guidelines, Web Analytics and SEO, User Interface (UI), Development Testing, Data Validation, Javascript, Animations
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, User Experience Design, Design Thinking, Prototyping, User Interface (UI) Design, User Research, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Project Closure, Project Scoping, Project Risk Management, Project Schedules, Cost Management, Sprint Planning, Agile Project Management, Project Planning, Project Management, Scope Management, Change Control, Project Performance, Microsoft Excel, Communication Planning, Team Leadership, Leadership, User Story, Microsoft Word, Microsoft Office, Leadership Development
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review
Beginner · Course · 1 - 3 Months

Skills you'll gain: React.js, Bootstrap (Front-End Framework), Web Applications, UI Components, Full-Stack Web Development, Web Development Tools, Authentications, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Authorization (Computing), Application Programming Interface (API), User Interface (UI), Javascript, Microsoft Azure, Network Routing, Event-Driven Programming, User Interface (UI) Design, Data Validation, Debugging
Intermediate · Specialization · 3 - 6 Months