
Coursera
Skills you'll gain: Accounts Payable and Receivable, Accounts Payable, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Cash Flow Forecasting, Month End Closing, Balancing (Ledger/Billing), Payroll Tax, Financial Statements, Process Analysis, Audit Working Papers, Accounting, Accounting Software, Reconciliation, Invoicing, General Ledger, Microsoft Excel, Payroll Processing, Internal Auditing, Variance Analysis
Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotel Operations, Stakeholder Management, Hotels and Accommodations, Target Market, Hospitality, Marketing Channel
★ 4.6 (2.2K) · Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: ISO 9000 Series, Food Quality Assurance And Control, Production Process, Quality Management Systems, Product Quality (QA/QC), Quality Assurance, Quality Control, Biochemistry, Hazard Analysis, Safety Standards, Standard Operating Procedure, Statistical Process Controls, Water Quality, Microbiology, Sensory Systems Analysis, Chemistry, Process Control, Laboratory Testing, Analytical Chemistry, Product Testing
★ 4.6 (53) · Intermediate · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Social Media Analytics, Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Organizational Change, Service Improvement, Hospitality Management, Social Media Marketing, Hospitality Services, Design Thinking, Brand Marketing, Service Management, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
★ 4.4 (202) · Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (362) · Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing
★ 4.8 (5K) · Mixed · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Professional Development, Interpersonal Communications, Social Skills, Teamwork, Hospitality, Hospitality Management, Interviewing Skills, Collaboration, Professionalism, Personal Attributes, Professional Networking, Writing, Planning, Personal Development, Adaptability, Goal Setting, Branding
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Biochemistry, Sensory Systems Analysis, Chemistry, Process Control, Laboratory Testing, Analytical Testing, Product Testing, Quantitative Research, Human Factors, Microbiology
★ 5 (17) · Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 5 (7) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Accrual Accounting, Accruals, QuickBooks (Accounting Software), Bookkeeping, Accounting Records, Accounting Software, Project Accounting, Financial Reporting, Expense Management, Accounting, Month End Closing, Small Business Accounting, Accounts Payable, Cost Management, Cost Accounting, Accounting and Finance Software, Financial Accounting, Equities
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Relational Databases, Microsoft SQL Servers, MySQL, Query Languages, Database Systems, Databases, Database Design, Database Management, Stored Procedure, IBM DB2, Database Development, Data Manipulation, Data Analysis, Transaction Processing
★ 4.7 (701) · Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Operating Budget, Financial Analysis, Budgeting, Variance Analysis, Capital Budgeting, Budget Management, Fiscal Management, Capital Expenditure, Revenue Cycle Management, Cost Accounting, Management Accounting, Value-Based Care, Gift Accounting, Managed Care, Insurance, Accounting, Health Care Administration, Healthcare Industry Knowledge, Finance, Health Care
Beginner · Specialization · 1 - 3 Months