
Arizona State University
Skills you'll gain: Problem Solving, Decision Making, Creative Thinking, Root Cause Analysis, Creative Problem-Solving, Data Collection, Brainstorming, Curiosity, Strategic Decision-Making, Business Ethics, Creativity, Ethical Standards And Conduct, Complex Problem Solving, Independent Thinking, Risk Analysis, Design Thinking, Analysis, Data Synthesis, Strategic Thinking, Collaboration
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Creative Thinking, Performance Measurement, Teamwork, Performance Metric, Open Mindset, Organizational Strategy, Team Collaboration
★ 4.6 (7.6K) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Rapport Building, Leadership Development, Relationship Building, Business Ethics, Professionalism, Communication, Relationship Management, Ethical Standards And Conduct, Interpersonal Communications, Verbal Communication Skills, Communication Strategies
★ 4.6 (144) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
★ 4.6 (778) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Critical Thinking and Problem Solving, Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Ideation, Continuous Improvement Process, Analytical Skills, Process Improvement, Decision Making, Business Analysis Tools, Analysis, Root Cause Analysis, Data-Driven Decision-Making, Project Management
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Problem Solving, Root Cause Analysis, Data Collection
★ 4.9 (67) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Mental Health Therapies, Psychiatry, Clinical Psychology, Mental Health, Cognitive Behavioral Therapy, Mental and Behavioral Health, Psychotherapy, Psychiatric Assessments, Culture, Cultural Sensitivity, Psychology, Pharmacotherapy, Pharmacology, Demography
★ 4.8 (74) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks