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  • Service Improvement

Results for "service improvement"


  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Cloud Hosting, Information Management, Cloud Infrastructure, Cloud Security, Cloud Development, Cloud Deployment, Applied Machine Learning, Application Deployment, Model Deployment, DevOps, Amazon Web Services

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud: Infrastructure as a Service - Master's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Management, Cloud Computing, Cloud Platforms, Disaster Recovery, Cloud Computing Architecture, IT Infrastructure, Cloud Deployment, DevOps, Cloud-Native Computing, Amazon Web Services, Infrastructure Architecture, Virtual Networking, Virtualization, CI/CD, Cloud Applications, Serverless Computing, Cloud Storage

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Loyalty Programs, Relationship Building

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Docker (Software), Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Hosting, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Database Management Systems, Application Deployment, Database Management, Databases

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Computing, Public Cloud, Software As A Service, Cloud Applications, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Database Application, Cloud-Based Integration, Service Oriented Architecture, System Implementation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Infrastructure as a Service - Bachelor's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Software Development, Infrastructure Architecture, Cloud Storage, Cloud Security, CI/CD, Business Continuity Planning

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Integrando DevOps con Azure App Service

    Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Devops Tools, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, GitHub

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    Advanced Guest Experience and Service Leadership in Dubai

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service improvement courses

  • Generative AI for Customer Service Automation : Edureka
  • Universal Service Desk (USD) for Enterprise IT Services: Packt
  • Cloud: Platform as a Service - Master's: Illinois Tech
  • Cloud: Infrastructure as a Service - Master's: Illinois Tech
  • Advanced Customer Relationship Management: Microsoft
  • Cloud: Platform as a Service - Bachelor's: Illinois Tech
  • Cloud: Software as a Service - Bachelor's: Illinois Tech
  • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech
  • Dell Technologies Customer Service for Technical Support: Dell
  • Integrando DevOps con Azure App Service: Coursera

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