
Coursera
Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Core Data (Software), Mobile Development, Interactive Data Visualization, UI Components, User Interface (UI), Data Sharing, Application Programming Interface (API), Data Modeling, Real Time Data, Configuration Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Network Monitoring, Key Management, Disaster Recovery
Advanced · Course · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Sales Management, Sales Development, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Accountability Frameworks, Business Marketing, Service Management, Customer Insights, Business Strategy, Customer Engagement, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Prospecting and Qualification, Persona Development, Sales Development, Sales Strategy, Sales Process, Sales, Sales Prospecting, General Sales Practices, Lead Generation, Customer Analysis, Presentations, Email Automation, Personalized Service, Needs Assessment, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, OpenAI, Cloud API
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Business Software, Systems Integration, Business Communication, Team Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, AI Integrations
Intermediate · Project · Less Than 2 Hours
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing
Beginner · Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months