
Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Drive Engagement, Strategic Communication, Business Communication, Target Audience, Active Listening, Employee Engagement, Business Writing, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Natural Language Processing, API Testing, Self Service Technologies, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Cross-Functional Team Leadership, Matrix Management, People Management, Discussion Facilitation, Team Building, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Initiative and Leadership
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
Beginner · Professional Certificate · 3 - 6 Months

Northwestern University
Skills you'll gain: Real Time Data, Social Media Content, Social Media, Social Media Marketing, Big Data, Crisis Management, Analytics, Content Marketing, Social Media Strategy, Text Mining, Data-Driven Decision-Making, Competitive Analysis, Brand Strategy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Monitoring, Generative AI Agents, Data Pipelines, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
Beginner · Project · Less Than 2 Hours