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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Preview
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    L

    Lund University

    Circular Economy - Sustainable Materials Management

    Skills you'll gain: Sustainable Business, Sustainable Design, Sustainable Development, Sustainable Systems, Corporate Sustainability, Environment and Resource Management, Strategic Sourcing, Materials Management, Business Modeling, Reverse Logistics, Supply Management, Drive Engagement, Environmental Issue, Social Impact, Environmental Policy, Resource Utilization, Business Analysis, Innovation, Stakeholder Engagement, Policy Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Fullstack Development

    Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, TypeScript, Unit Testing, SQL, HTML and CSS, Web Content Accessibility Guidelines, Typography, Cascading Style Sheets (CSS), React.js, User Interface and User Experience (UI/UX) Design, Hypertext Markup Language (HTML), JavaScript Frameworks, JSON, Generative AI, Database Design, UI Components, Web Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    887 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Spring Boot, Spring Security & Application Finalization

    Skills you'll gain: Restful API, Spring Framework, Spring Boot, Hibernate (Java), API Design, Development Testing, Verification And Validation, Authentications, Application Programming Interface (API), Object-Relational Mapping, Maintainability, Secure Coding, Data Persistence, Application Frameworks, Authorization (Computing), Application Design, YAML, Role-Based Access Control (RBAC), Endpoint Security, Business Logic

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Cloud Computing Concepts, Part 1

    Skills you'll gain: Distributed Computing, Data Store, NoSQL, Apache Cassandra, Cloud Computing, Systems Design, Cloud Computing Architecture, Database Theory, Algorithms, Scalability, C++ (Programming Language)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    337 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Teamwork Skills: Communicating Effectively in Groups

    Skills you'll gain: Teamwork, Conflict Management, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Workplace inclusivity, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
    C

    Coursera

    Mastering Geospatial Data Science: From Beginner to Expert

    Skills you'll gain: GIS Software, Model Evaluation, Geographic Information Systems, Extract, Transform, Load, Spatial Analysis, Spatial Data Analysis, Geospatial Mapping, Data Pipelines, Geospatial Information and Technology, Apache Airflow, Geostatistics, Interactive Data Visualization, Cloud Computing, Leaflet (Software), Google Cloud Platform, Environmental Monitoring, Model Training, Graphic and Visual Design, Pandas (Python Package), Python Programming

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Mastering Data Analysis in Excel

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Microsoft Excel, Excel Formulas, Classification Algorithms, Data-Driven Decision-Making, Business Analytics, Excel Macros, Data Analysis, Model Evaluation, Business Risk Management

    4.2
    Rating, 4.2 out of 5 stars
    ·
    4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Secure Networking

    Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Software As A Service, Virtualization, Multi-Factor Authentication

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    SQL Bootcamp - From Zero to Job-Ready

    Skills you'll gain: SQL, Star Schema, Snowflake Schema, Database Theory, Databases, Database Management, Database Design, Relational Databases, Query Languages, Data Analysis, Data Management

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Power BI Foundations and Solution Architecture

    Skills you'll gain: Power Platform Architecture & Technical Design, Power BI, Solution Architecture, Data Architecture, Microsoft Azure, Data Modeling, Data Store, Data Mart, Business Intelligence, Data Sharing, Dashboard, Data Integration, Dataflow, Data Storage, Data Analysis, AI Product Strategy, Data Quality, Python Programming

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Building AI Agents with LLMs, RAG, and Knowledge Graphs

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), LangChain, AI Orchestration, Natural Language Processing, Generative AI Agents, Agentic Workflows, Multimodal Prompts, AI Integrations, Artificial Intelligence, Agentic systems, Machine Learning Methods, Python Programming, Machine Learning, System Design and Implementation, Data Science

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Circular Economy - Sustainable Materials Management: Lund University
  • Fullstack Development: Scrimba
  • Spring Boot, Spring Security & Application Finalization: Board Infinity
  • Cloud Computing Concepts, Part 1: University of Illinois Urbana-Champaign
  • AI-Powered Customer Success: Coursera
  • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder
  • Mastering Geospatial Data Science: From Beginner to Expert: Coursera
  • Mastering Data Analysis in Excel: Duke University
  • Introduction to Secure Networking: Microsoft
  • SQL Bootcamp - From Zero to Job-Ready: Packt

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