Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Lund University
Skills you'll gain: Sustainable Business, Sustainable Design, Sustainable Development, Sustainable Systems, Corporate Sustainability, Environment and Resource Management, Strategic Sourcing, Materials Management, Business Modeling, Reverse Logistics, Supply Management, Drive Engagement, Environmental Issue, Social Impact, Environmental Policy, Resource Utilization, Business Analysis, Innovation, Stakeholder Engagement, Policy Analysis
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, TypeScript, Unit Testing, SQL, HTML and CSS, Web Content Accessibility Guidelines, Typography, Cascading Style Sheets (CSS), React.js, User Interface and User Experience (UI/UX) Design, Hypertext Markup Language (HTML), JavaScript Frameworks, JSON, Generative AI, Database Design, UI Components, Web Development
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Restful API, Spring Framework, Spring Boot, Hibernate (Java), API Design, Development Testing, Verification And Validation, Authentications, Application Programming Interface (API), Object-Relational Mapping, Maintainability, Secure Coding, Data Persistence, Application Frameworks, Authorization (Computing), Application Design, YAML, Role-Based Access Control (RBAC), Endpoint Security, Business Logic
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Distributed Computing, Data Store, NoSQL, Apache Cassandra, Cloud Computing, Systems Design, Cloud Computing Architecture, Database Theory, Algorithms, Scalability, C++ (Programming Language)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Workplace inclusivity, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GIS Software, Model Evaluation, Geographic Information Systems, Extract, Transform, Load, Spatial Analysis, Spatial Data Analysis, Geospatial Mapping, Data Pipelines, Geospatial Information and Technology, Apache Airflow, Geostatistics, Interactive Data Visualization, Cloud Computing, Leaflet (Software), Google Cloud Platform, Environmental Monitoring, Model Training, Graphic and Visual Design, Pandas (Python Package), Python Programming
Beginner · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Predictive Modeling, Predictive Analytics, Microsoft Excel, Excel Formulas, Classification Algorithms, Data-Driven Decision-Making, Business Analytics, Excel Macros, Data Analysis, Model Evaluation, Business Risk Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Software As A Service, Virtualization, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, Star Schema, Snowflake Schema, Database Theory, Databases, Database Management, Database Design, Relational Databases, Query Languages, Data Analysis, Data Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Power Platform Architecture & Technical Design, Power BI, Solution Architecture, Data Architecture, Microsoft Azure, Data Modeling, Data Store, Data Mart, Business Intelligence, Data Sharing, Dashboard, Data Integration, Dataflow, Data Storage, Data Analysis, AI Product Strategy, Data Quality, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), LangChain, AI Orchestration, Natural Language Processing, Generative AI Agents, Agentic Workflows, Multimodal Prompts, AI Integrations, Artificial Intelligence, Agentic systems, Machine Learning Methods, Python Programming, Machine Learning, System Design and Implementation, Data Science
Intermediate · Specialization · 1 - 3 Months