
Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Ansible, YAML, IT Automation, Network Architecture, Network Administration, General Networking, Automation, System Configuration, Software Documentation, Configuration Management, Python Programming
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Data Entry, Automation, Data Management, Document Management, Collaborative Software, Data Sharing, User Accounts
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Financial Statement Analysis, Financial Statements, Depreciation, Income Statement, Balance Sheet, Financial Analysis, Financial Accounting, Operating Expense, Expense Management, Healthcare Industry Knowledge, Finance, Health Systems, Cost Management, Revenue Cycle Management, Generally Accepted Accounting Principles (GAAP), Health Care, Medicare, Pharmaceuticals, Revenue Management, Medicaid
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity Training, Human Resource Strategy, Strategic Planning, Employee Retention, Diversity and Inclusion, Human Resources Management and Planning, Talent Recruitment, Human Resources, Workplace inclusivity, Employee Training, Recruitment Strategies, Business Planning, Workforce Development, Organizational Effectiveness, Training Programs, Talent Acquisition, Recruitment, Human Resource Policies
Intermediate · Course · 1 - 3 Months
Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Cloud Management, Operating System Administration, Help Desk Support, Technical Support and Services, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operations Research, Supply Chain Systems, Supply Chain, Supply Chain Management, Supply Chain Planning, Operational Analysis, Process Optimization, Model Optimization, Capacity Planning, Production Planning, Data Analysis, R Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Electrical Systems, Automation Engineering, Electrical Equipment, Hydraulics, Machine Controls, Control Systems, Mechanical Engineering, Real Time Data, Internet Of Things, Automation, Industrial Engineering, Robotics, Hardware Troubleshooting, Manufacturing Processes, Sustainable Technologies, Maintenance, Repair, and Facility Services, Production Process, Emerging Technologies, Manufacturing Operations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Operational Performance Management, Performance Measurement, Performance Analysis, Performance Metric, Performance Improvement, Operating Cost, Data Import/Export, Variance Analysis, Exploratory Data Analysis, Data Analysis, Financial Analysis, Profit and Loss (P&L) Management, Corrective and Preventive Action (CAPA), Operations Management, Plot (Graphics), Waterfall Methodology
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks