Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management

Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Data Presentation, Exploratory Data Analysis, Machine Learning, Predictive Modeling, Statistical Inference

Skills you'll gain: Google Docs, Google Sheets, Gmail, Google Workspace, Calendar Management, Presentations, Spreadsheet Software, Data Validation, Setting Appointments, Excel Formulas, Excel Macros, Collaborative Software, Data Visualization, Email Automation, Email Security, Meeting Facilitation, Version Control, Data Management, Organizational Skills, Scheduling

Skills you'll gain: Data Visualization, Feature Engineering, Data Cleansing, Predictive Modeling, Scikit Learn (Machine Learning Library), Data Science, Classification And Regression Tree (CART), Applied Machine Learning, Regression Analysis, Supervised Learning, Predictive Analytics, Machine Learning, Human Resources, Decision Tree Learning, Employee Retention

Skills you'll gain: Data Analysis, Analytical Skills, Data Management, Exploratory Data Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Presentation, Descriptive Analytics, Data Collection, Statistical Modeling, Data Validation, Statistical Inference, Communication

Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management

Skills you'll gain: Predictive Modeling, Django (Web Framework), Data Visualization, Statistical Modeling, Feature Engineering, Application Programming Interface (API), Programming Principles, Relational Databases, Databases, Development Environment, Data Science, Data Cleansing, Animation and Game Design, Authorization (Computing), Scripting Languages, Integrated Development Environments, Software Development Tools, Style Guides, Software Design

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making

Skills you'll gain: Data Visualization, Data Visualization Software, Infographics, Data Presentation, Graphing, User Accounts, Graphic Design, Data Analysis, Business Analytics, Analytics