Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Change Management, Business Software, Organizational Change, System Implementation, Enterprise Application Management, Business Process, Business Process Management, Business Management, Business Strategy
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: HTML and CSS, PHP (Scripting Language), Hypertext Markup Language (HTML), MySQL, Web Applications, Web Design and Development, Web Development, Secure Coding, Cascading Style Sheets (CSS), Development Environment, Back-End Web Development, Database Development, Web Servers, Scripting Languages, Programming Principles, Network Protocols, Software Installation, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Memory Management, C++ (Programming Language), Objective-C (Programming Language), System Programming, Object Oriented Programming (OOP), File I/O, Debugging, File Management
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Cloud Development, Android Development, Version Control, Integrated Development Environments, Cloud Applications, Cloud Computing Architecture, GitHub, Cloud Computing, Application Development, Systems Design, Android (Operating System), Amazon Web Services, Software Design Documents, Embedded Software, Internet Of Things, Android Studio, Telecommunications, Mobile Development, Computer Vision
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Governance Risk Management and Compliance, Identity and Access Management, Cybersecurity, Cyber Attacks, Cloud Security, Cloud Computing, AI Security, Zero Trust Network Access, Governance, Compliance Management, User Provisioning, Authentications, Threat Detection, Risk Management, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Monitoring, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Building, Lean Manufacturing, Process Improvement and Optimization, Continuous Improvement Process, Team Leadership, Business Process, Production Process, Production Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Pragmatic AI Labs
Skills you'll gain: Claude Code, Software Architecture, Anthropic Claude, Systems Architecture, Software Development Tools, Continuous Integration, Software Design Patterns, Code Coverage, Code Review, AI Workflows, Agentic Workflows, Software Technical Review, Command-Line Interface, Prompt Engineering, Context Management, Prompt Patterns, YAML, Rust (Programming Language), Software Installation, Unix Commands
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Test Automation, Test Data, Test Execution Engine, Test Script Development, Test Case, Test Engineering, Software Testing, Debugging, Scalability, Test Planning, Application Frameworks, Maintainability, Automation, Code Reusability, Software Design Patterns, Configuration Management, Package and Software Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, No-Code Development, Generative AI Agents, AI Integrations, Front-End Web Development, Database Management, Databases, Vibe coding, Web Design and Development, Data Store, Application Development, Authentications, User Interface (UI) Design, Real Time Data, Application Programming Interface (API), Application Deployment, Payment Systems
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Documentation, Document Management, Program Standards, Content Optimization, Consolidation, Content Management Systems, Process Improvement, Knowledge Transfer, Quality Assurance, Workflow Management, Continuous Improvement Process, Teamwork, Information Architecture, Branding, Gap Analysis, Design Strategies, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Performance Analysis, Microsoft Excel, Trend Analysis, Forecasting, Performance Metric, Business Reporting, Data Visualization, Predictive Modeling, Excel Macros, Statistical Analysis, Excel Formulas, Business Modeling, Analysis, Probability & Statistics, Business Analysis
Mixed · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Game Design, Video Game Development, Storytelling, Software Design Documents, Ideation, Writing
Beginner · Course · 1 - 4 Weeks