Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

IESE Business School
Skills you'll gain: Strategic Leadership, Leadership Development, Intercultural Competence, Conflict Management, Leadership, Organizational Development, Team Leadership, People Development, Cultural Sensitivity, Behavior Management, Diversity Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Software Versioning, Open Source Technology, Command-Line Interface, DevOps
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Decision Making, Critical Thinking, Strategic Thinking, Problem Solving, Self-Awareness, Mitigation, Constructive Feedback, Conflict Management, Learning Strategies, Negotiation, Personal Development, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Professionalism, Team Performance Management, Constructive Feedback, Conflict Management, Drive Engagement, Recognizing Others, De-escalation Techniques, Performance Review, Change Management, Employee Coaching, Employee Performance Management, Supervision, Organizational Change, Team Leadership, Performance Appraisal, Leadership and Management, Emotional Intelligence, Delegation Skills, Leadership, Team Building
Beginner · Specialization · 1 - 3 Months

Meta
Skills you'll gain: Version Control, Unix Commands, Git (Version Control System), GitHub, Linux Commands, Unix, Software Versioning, Command-Line Interface, Linux, Collaborative Software, File Management, Software Development Tools, Software Development, Web Development
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Cultural Responsiveness, Intercultural Competence, Patient-centered Care, Cultural Diversity, Professionalism, Direct Patient Care, Time Management, Emotional Intelligence, Teamwork, Interpersonal Communications, Communication, Empathy & Emotional Intelligence, Empathy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Social Skills, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Recognizing Others, Teamwork, Team Management, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Insurance, Underwriting, Claims Processing, Insurance Policies, Insurance and Warranty Claims Processing, Lending and Underwriting, Financial Services, Operational Risk, Risk Analysis, Risk Management, Customer Complaint Resolution, Financial Regulation, Compliance Management, Regulatory Compliance, Law, Regulation, and Compliance, Digital Transformation, Regulatory Requirements, Operational Efficiency, Information Technology, Management Information Systems
Mixed · Course · 1 - 3 Months

Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Systems Development Life Cycle, Application Development, Software Development Life Cycle, Full-Stack Web Development, Test Driven Development (TDD), SQL, Software Development, Restful API, Database Management, Object Oriented Programming (OOP), Digital Transformation, GitHub Copilot, Java Programming, Generative AI
Beginner · Professional Certificate · 3 - 6 Months