IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research
Mixed · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, Low Voltage, High Voltage, Electrical Equipment, Electrical Wiring, Electrical Safety, Three-Phase, HVAC, Basic Electrical Systems, Mechanical Design, Wiring Diagram, Schematic Diagrams, Construction, Civil Engineering, Safety Standards, Technical Standard
Intermediate · Specialization · 3 - 6 Months

The Linux Foundation
Skills you'll gain: Bash (Scripting Language), File Systems, Package and Software Management, Linux, Command-Line Interface, Unix Commands, Linux Commands, Shell Script, Scripting, Software Development Tools, File Management, Scripting Languages, Program Development, System Programming, Java, Debugging
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Interpersonal Communications, Communication Strategies, Psychotherapy, Rapport Building, Mental Health Therapies, Emotional Intelligence, Empathy, Case Studies, Clinical Psychology, Problem Solving, Mental Health Counseling, Relationship Building, Mental Health Diseases and Disorders, Interactive Learning, Patient Evaluation, Psychological Evaluations, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Statistical Programming, Data Presentation, Data Manipulation, Data Integration, Data Processing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Stakeholder Management, Job Analysis, Analysis, Communication
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Infectious Diseases, Patient Treatment, Diagnostic Tests, Health Disparities, Health Education, Public Health, Patient Education And Counseling, Mental Health Diseases and Disorders, Health Policy, Social Sciences, Cultural Diversity, Community Health
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL
Beginner · Professional Certificate · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Control, Inventory Accounting, Materials Management, Supply Chain, Financial Statement Analysis, Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, AI Product Strategy, Leadership and Management, Strategic Leadership, Prompt Engineering, Business Development, Content Creation, Business Transformation, Responsible AI, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), NumPy, Data Manipulation, Data Wrangling, Package and Software Management, Data Analysis, Data Transformation, Unstructured Data, JSON, Object Oriented Programming (OOP), Data Science, Python Programming, Computer Programming, Programming Principles, Data Import/Export, Software Design, Data Validation, Mathematical Software, Computational Logic, Data Structures
Beginner · Specialization · 3 - 6 Months