Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Pearson International Higher Education
Skills you'll gain: Conflict Management, Verbal Communication Skills, Goal Setting, Time Management, Interpersonal Communications, Communication Strategies, Stress Management, Communication, Personal Development, Professionalism, Action Oriented, Professional Development, Self-Awareness
Beginner Ā· Course Ā· 1 - 4 Weeks

SkillUp
Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Resilience, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture, Communication
Beginner Ā· Specialization Ā· 3 - 6 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner Ā· Specialization Ā· 3 - 6 Months

Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Dashboard Creation, Business Reporting, Responsible AI, Storytelling, Report Writing, Data Visualization, Interactive Data Visualization, Presentations, Financial Reporting, Generative AI, Financial Data, Technical Communication, Microsoft Excel, Financial Modeling, Data Ethics, Data Visualization Software, Strategic Communication
Advanced Ā· Course Ā· 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening
Beginner Ā· Course Ā· 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll, Payroll Systems, Payroll Processing, Payroll Administration, Payroll Reporting, Tax Compliance, Tax Management, Labor Compliance, Tax Returns, Tax Preparation, Compensation Management, Non-Profit Accounting, Data Entry, Income Tax, Workforce Management, Customer Service, Benefits Administration, Labor Law, Data Analysis
Beginner Ā· Professional Certificate Ā· 3 - 6 Months

Coursera
Skills you'll gain: Overcoming Objections, Negotiation, Root Cause Analysis, Problem Solving, Client Services, Decision Making, Active Listening
Intermediate Ā· Course Ā· 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner Ā· Professional Certificate Ā· 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Scope Management, Stakeholder Communications, Project Planning, Planning, Project Management, Project Management Life Cycle, Influencing, Conflict Management, Leadership, Organizational Structure
Mixed Ā· Course Ā· 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Version Control, Hypertext Markup Language (HTML), GitHub, Git (Version Control System), HTML and CSS, Cascading Style Sheets (CSS), Web Design and Development, Web Development, Web Design, Software Versioning, Image Quality, Web Development Tools, Web Content, Front-End Web Development, Web Presence, Web Servers, Frontend Performance
Beginner Ā· Course Ā· 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Generative Model Architectures, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Training, Model Evaluation, Responsible AI, Data Ethics, Machine Learning, Image Quality, Information Privacy, Data Synthesis
Intermediate Ā· Specialization Ā· 1 - 3 Months

University of Geneva
Skills you'll gain: Epidemiology, Crisis Intervention, Maternal Health, Emergency Response, Public Health and Disease Prevention, Community Health, Health Disparities, Healthcare Ethics, Health Systems, Health Equity, Public Health, Research, Infectious Diseases, Infection Control, Emerging Technologies, Ethical Standards And Conduct, Research Methodologies, Climate Change Adaptation, Innovation, Accountability
Beginner Ā· Course Ā· 1 - 4 Weeks