IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Health Technology, Health Systems, Health Informatics, Health Care Administration, Health Care, Health Administration, Health Information Management, Telehealth, Clinical Informatics, Medical Records, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Electronic Medical Record System, Health Policy, Patient Communication, Interoperability, Patient-centered Care, Emerging Technologies
★ 4.6 (495) · Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtualization and Virtual Machines, Network Administration, Cloud Computing, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Network Infrastructure, Cloud Services, General Networking, Augmented Reality, Cloud Security, Security Controls, Network Protocols, Peripheral Devices
★ 4.8 (27) · Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies
★ 4.2 (52) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Visualization Software, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Embeddings, Quality Assurance
★ 4.6 (18) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Microsoft Office
★ 4.7 (10) · Beginner · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare
★ 4.9 (861) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard
Intermediate · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Prompt Engineering, AI Personalization, Prompt Engineering Tools, AI literacy, ChatGPT, AI Enablement, AI powered creativity, LLM Application, Anthropic Claude, Microsoft Copilot, Decision Intelligence, AI Integrations, AI Workflows, Artificial Intelligence, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Responsible AI, Large Language Modeling, Communication
Beginner · Course · 1 - 3 Months