• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • P

    Packt

    CRISC: Certified in Risk and Information Systems Control

    Skills you'll gain: Governance Risk Management and Compliance, Vulnerability Scanning, Information Technology Architecture, Business Continuity Planning, Law, Regulation, and Compliance, Threat Management, Cyber Security Assessment, Computer Security Awareness Training, Cyber Risk, Contingency Planning, Compliance Management, Internal Controls, Governance, Continuous Monitoring, Data Management, Computer Security, Key Performance Indicators (KPIs), Regulatory Requirements, Human Factors (Security), Artificial Intelligence

    4.9
    Rating, 4.9 out of 5 stars
    ·
    54 reviews

    Intermediate · Specialization · 3 - 6 Months

  • K

    Kennesaw State University

    Cybersecurity and the X-Factor

    Skills you'll gain: Cyber Threat Intelligence, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Computer Security Awareness Training, Cyber Security Strategy, Cyber Risk, Cyber Attacks, Security Management, End User Training and Support, Human Factors, Behavioral Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Beginner · Course · 1 - 4 Weeks

  • V

    Vanderbilt University

    Leading Innovation in Arts and Culture

    Skills you'll gain: Innovation, Initiative and Leadership, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Organizational Effectiveness, Culture, Strategic Thinking, Overcoming Obstacles, Resource Allocation, Market Dynamics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    72 reviews

    Mixed · Course · 1 - 3 Months

  • I

    Infosec

    NIST CSF

    Skills you'll gain: Cyber Risk, Risk Management Framework, Cybersecurity, Continuous Monitoring, Cyber Governance, Cyber Security Strategy, Security Management, Infrastructure Security, Cyber Security Assessment, Cyber Security Policies, Incident Response, Security Controls, Information Privacy

    4.3
    Rating, 4.3 out of 5 stars
    ·
    156 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

    Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, Responsible AI, Model Evaluation, Fine-tuning, Model Deployment, Feature Engineering, LangChain, Model Optimization, Large Language Modeling, Generative Model Architectures, Generative AI, LLM Application, MLOps (Machine Learning Operations), Model Training, OpenAI API, Generative Adversarial Networks (GANs), Business Strategy, Python Programming

    4
    Rating, 4 out of 5 stars
    ·
    74 reviews

    Intermediate · Specialization · 3 - 6 Months

  • M

    Microsoft

    AI agent fundamentals with Azure AI Foundry

    Skills you'll gain: AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Microsoft Azure, LLM Application, Artificial Intelligence, AI Integrations, Model Deployment, Prompt Engineering, Application Deployment, Program Development, GitHub, Development Environment, Software Development, Natural Language Processing, Technical Documentation

    3.7
    Rating, 3.7 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    English for Developing a Business

    Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Business Communication, English Language, Interpersonal Communications, Business Leadership, Communication Strategies, Productivity Software, Crisis Management, Organizational Structure, Leadership, Grammar, Vocabulary

    4.7
    Rating, 4.7 out of 5 stars
    ·
    73 reviews

    Mixed · Course · 1 - 4 Weeks

  • D

    Duke University

    Financing for Startup Businesses

    Skills you'll gain: FinTech, Entrepreneurial Finance, Fundraising and Crowdsourcing, Equities, Financial Modeling, Finance, Private Equity, Loans, Consumer Lending, Credit Risk, Microsoft Excel, Digital Analysis, Liquidation, Fundraising, Lending and Underwriting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    225 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Advanced Grammar & Punctuation Project

    Skills you'll gain: Video Production, Grammar, Photo/Video Production and Technology, Peer Review, Writing, Editing, Writing and Editing, English Language, Language Learning, Creativity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    146 reviews

    Advanced · Course · 1 - 3 Months

  • E

    EDUCBA

    AutoCAD Commercial Interior & Corporate Layout Design

    Skills you'll gain: AutoCAD, Technical Drawing, Architectural Drawing, Engineering Documentation, Mechanical Drawings, Assembly Drawing, Electrical Equipment, Electrical Systems, Architectural Design, Electrical Power, Design Specifications, Engineering Drawings, Computer-Aided Design, Building Design, Drafting and Engineering Design, Blueprint Reading, AutoCAD Civil 3D, Electrical Engineering, Applied Mathematics, Electric Power Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 1 - 3 Months

  • S

    Scrimba

    Vibe Coding with Claude Code

    Skills you'll gain: Claude Code, Vibe coding, Anthropic Claude, Model Context Protocol, Application Development, Program Development, Agentic Workflows, Programming Principles, Generative AI, Automation, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems

    4.2
    Rating, 4.2 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Corporate Finance Institute

    Introduction to Capital Markets

    Skills you'll gain: Capital Markets, Financial Market, Financial Sales, Investment Banking, Securities Trading, Investments, Financial Trading, Finance, Sales, Investment Management, Asset Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 3 Months

1…188189190…642

In summary, here are 10 of our most popular help desk support courses

  • CRISC: Certified in Risk and Information Systems Control: Packt
  • Cybersecurity and the X-Factor: Kennesaw State University
  • Leading Innovation in Arts and Culture: Vanderbilt University
  • NIST CSF: Infosec
  • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera
  • AI agent fundamentals with Azure AI Foundry: Microsoft
  • English for Developing a Business: University of California, Irvine
  • Financing for Startup Businesses: Duke University
  • Advanced Grammar & Punctuation Project: University of California, Irvine
  • AutoCAD Commercial Interior & Corporate Layout Design: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok