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Results for "self service technologies"


  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    CCNA Expert – Network Automation, Cloud, and Emerging Technologies

    Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Cloud Technologies, Network Performance Management, Cloud Services, Cloud Deployment, Local Area Networks, Software-Defined Networking, General Networking, Ansible, Network Administration, IT Automation, Authentications, Network Engineering, Virtualization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    30 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Machine Learning and Emerging Technologies in Cybersecurity

    Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Model Training, Incident Response, Machine Learning Methods, Anomaly Detection, Applied Machine Learning, Continuous Monitoring, AI Security, Cryptographic Protocols, Network Security, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Network Architecture, Unsupervised Learning, Supervised Learning

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Hydrogen: Key Concepts and Use in Green Technologies

    Skills you'll gain: Sustainable Technologies, Laboratory Research, Laboratory Testing, Laboratory Procedures, Laboratory Equipment, Sustainable Engineering, Production Process, Manufacturing and Production, Mathematical Modeling, Materials science, Process Modeling, Plant Operations and Management, Cost Estimation, Research Reports

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Topics and Future Trends in Database Technologies

    Skills you'll gain: NoSQL, Data Warehousing, Database Management Systems, Database Systems, Database Architecture and Administration, Database Administration, Database Management, Databases, Database Software, Data Store, Relational Databases, Big Data, Data Architecture, Transaction Processing, Scalability

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UNSW Sydney (The University of New South Wales)

    Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

    Skills you'll gain: Storytelling, Experience Design, Game Design, User Experience, User Experience Design, Ideation, Driving engagement, Content Creation, Storyboarding, Multimedia, Visual Storytelling, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Virtual Reality, Design Strategies, Human Centered Design, Emerging Technologies, Qualitative Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    964 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Software as a Service (SaaS)

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Service Level, Business Software, Vendor Contracts, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    85 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Global Postharvest Loss Prevention: Fundamentals, Technologies, and Actors

    Skills you'll gain: Loss Prevention, Waste Minimization, Food Quality Assurance And Control, Supply Chain, Food and Beverage, Supply Chain Management, Supply Chain Systems, Sustainable Development, Production Process, Market Dynamics, Economics, Stakeholder Engagement, Economic Development, Stakeholder Management, Knowledge Transfer, International Relations, Education and Training

    4.7
    Rating, 4.7 out of 5 stars
    ·
    178 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Deploy Kubernetes Load Balancer Service with Terraform

    Skills you'll gain: Cloud Management, Cloud Infrastructure, Terraform, Cloud Computing, Kubernetes, Google Cloud Platform, Cloud Deployment, Infrastructure as Code (IaC), Nginx, Cloud API, Load Balancing

    Intermediate · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular self service technologies courses

  • Preparing for Your Retail Customer Service Role: CVS Health
  • CCNA Expert – Network Automation, Cloud, and Emerging Technologies: Packt
  • Machine Learning and Emerging Technologies in Cybersecurity: Johns Hopkins University
  • Hydrogen: Key Concepts and Use in Green Technologies: Technical University of Denmark (DTU)
  • Advanced Topics and Future Trends in Database Technologies: University of Colorado Boulder
  • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Cloud Computing Primer: Software as a Service (SaaS): Codio
  • Global Postharvest Loss Prevention: Fundamentals, Technologies, and Actors: University of Illinois Urbana-Champaign

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