
Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Cloud Technologies, Network Performance Management, Cloud Services, Cloud Deployment, Local Area Networks, Software-Defined Networking, General Networking, Ansible, Network Administration, IT Automation, Authentications, Network Engineering, Virtualization
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Model Training, Incident Response, Machine Learning Methods, Anomaly Detection, Applied Machine Learning, Continuous Monitoring, AI Security, Cryptographic Protocols, Network Security, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Network Architecture, Unsupervised Learning, Supervised Learning
Intermediate · Course · 1 - 3 Months

Technical University of Denmark (DTU)
Skills you'll gain: Sustainable Technologies, Laboratory Research, Laboratory Testing, Laboratory Procedures, Laboratory Equipment, Sustainable Engineering, Production Process, Manufacturing and Production, Mathematical Modeling, Materials science, Process Modeling, Plant Operations and Management, Cost Estimation, Research Reports
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: NoSQL, Data Warehousing, Database Management Systems, Database Systems, Database Architecture and Administration, Database Administration, Database Management, Databases, Database Software, Data Store, Relational Databases, Big Data, Data Architecture, Transaction Processing, Scalability
Build toward a degree
Beginner · Course · 1 - 4 Weeks
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Storytelling, Experience Design, Game Design, User Experience, User Experience Design, Ideation, Driving engagement, Content Creation, Storyboarding, Multimedia, Visual Storytelling, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Virtual Reality, Design Strategies, Human Centered Design, Emerging Technologies, Qualitative Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Service Level, Business Software, Vendor Contracts, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Loss Prevention, Waste Minimization, Food Quality Assurance And Control, Supply Chain, Food and Beverage, Supply Chain Management, Supply Chain Systems, Sustainable Development, Production Process, Market Dynamics, Economics, Stakeholder Engagement, Economic Development, Stakeholder Management, Knowledge Transfer, International Relations, Education and Training
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Cloud Infrastructure, Terraform, Cloud Computing, Kubernetes, Google Cloud Platform, Cloud Deployment, Infrastructure as Code (IaC), Nginx, Cloud API, Load Balancing
Intermediate · Project · Less Than 2 Hours