Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Performance Appraisal, Performance Management, Constructive Feedback, Employee Performance Management, Performance Review, Performance Measurement, Performance Improvement, Performance Analysis, Organizational Strategy, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Collaborative Software, Cloud Deployment, Microsoft Outlook, Application Deployment, People Analytics, Computing Platforms, Microsoft Excel, Microsoft PowerPoint, Billing, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Development, Intercultural Competence, Time Management, Business Writing, Business Correspondence, Salesforce, Writing, Productivity, Sales Prospecting, Cold Calling, Growth Mindedness, Verbal Communication Skills, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Excel Macros, Pivot Tables And Charts, Microsoft Excel, Financial Forecasting, Spreadsheet Software, Excel Formulas, Data Visualization, Trend Analysis, Diagram Design, Visual Basic (Programming Language), Automation, Forecasting, Graphical Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Validation, Data Quality, SQL, Data Integrity, Verification And Validation, Unit Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Plotly, PyTorch (Machine Learning Library), NumPy, Matplotlib, Object Oriented Programming (OOP), Pandas (Python Package), Plot (Graphics), Data Structures, Unit Testing, Object Oriented Design, Python Programming, File I/O, Data Visualization Software, Algorithms, Interactive Data Visualization, Machine Learning Methods, Computational Thinking, Programming Principles, Computer Programming, Program Development
Intermediate · Specialization · 3 - 6 Months

Pragmatic AI Labs
Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Amazon Web Services, AWS SageMaker, AI Workflows, Retrieval-Augmented Generation, Shell Script, IT Automation, Unix Shell, Command-Line Interface, AI Integrations, AI Security, Prototyping, Large Language Modeling, Generative AI, Data Management, Anomaly Detection
Beginner · Course · 1 - 4 Weeks

Google AR & VR
Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Virtual Reality, Application Design, Virtual Environment, 3D Assets, Unity Engine, Mobile Development, User Experience, User Flows, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Education Software and Technology, Digital pedagogy, Innovation, Entrepreneurship, Entrepreneurial Finance, Technology Strategies, Law, Regulation, and Compliance, Intellectual Property, Business Modeling, Workforce Development, Adult Education, Training and Development, Program Standards, Scalability, Trend Analysis, Fundraising and Crowdsourcing, Training Programs, Employee Training, Digital Assets, Growth Strategies
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Feature Engineering, Model Deployment, Data Preprocessing, Machine Learning Methods, Scikit Learn (Machine Learning Library), Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Test Script Development, Model Evaluation, Unsupervised Learning, Containerization, Data Processing, Data Wrangling, Unit Testing, Development Testing, Software Development, Python Programming, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Email Marketing, Dashboard, Campaign Management, Driving engagement, Direct Marketing, Performance Reporting, Cross-Channel Marketing, Copywriting, Campaign Planning, Content Performance Analysis, Marketing Planning, Marketing Effectiveness, Digital Marketing Campaigns, Email Automation, Performance Metric, Key Performance Indicators (KPIs), Data-Driven Marketing, A/B Testing, Business Priorities, Marketing Psychology
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Storytelling, Power BI, Data Presentation, Dashboard, Dashboard Creation, Data Visualization Software, Data Visualization, Interactive Data Visualization, Data Analysis, Creative Design, Data Mapping, Data Security, Geospatial Mapping, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks