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  • Service Management

Results for "service management"


  • Status: Preview
    Preview
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Sage Publications

    Talent Management

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Sell a product or a service with Canva

    Skills you'll gain: Canva (Software), Social Media Campaigns, Email Marketing, Advertising Campaigns, Online Advertising, Content Creation, Graphical Tools, Marketing Design, Graphic and Visual Design, Product Promotion, Advertising, Marketing Materials, Graphic Design, Promotional Materials, Marketing Communications, Sales Development, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Product and Service Development: Empathy Mapping with Miro

    Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, Business Planning, Business Strategy, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    P

    Peking University

    Management Communication 管理沟通

    Skills you'll gain: Communication Strategies, Non-Verbal Communication, Communication, Verbal Communication Skills, Business Communication, Team Management, Internal Communications, Interviewing Skills, Interpersonal Communications, Negotiation, Public Speaking, Intercultural Competence, Cultural Diversity, Cultural Sensitivity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    178 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Master in Microsoft Power BI Desktop and Service

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Data Visualization, Interactive Data Visualization, Data Manipulation, Business Intelligence Software, Dashboard, Data Wrangling, Data Visualization Software, Microsoft Excel, Dashboard Creation, Data Presentation, Data Sharing, Data Integration, Data Import/Export

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Service Transformed: Lessons in U.S. Veteran Centered Care

    Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Mental Health Diseases and Disorders, Patient Evaluation, Intercultural Competence, Psychiatric Assessments, Diversity Awareness, Patient Communication, Health Equity, Care Coordination, Cultural Sensitivity, Healthcare Ethics, Social Determinants Of Health, Mental Health, Team Collaboration, Health Policy

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    AI for Management & Management support

    Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Reduce Costs for the Managed Service for Prometheus

    Skills you'll gain: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Cloud Management, Cloud Deployment

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Product Management

    Skills you'll gain: Product Marketing, Marketing Management, Product Management, Strategic Marketing, Marketing, Product Strategy, Product Development, Consumer Behaviour, Customer Analysis, Branding, Customer Insights, Target Market, Customer experience strategy (CX), Brand Strategy, Target Audience, Experience Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    282 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Relationship Management

    Skills you'll gain: Conflict Management, Professional Networking, Employee Coaching, Meeting Facilitation, Relationship Management, Relationship Building, Communication Strategies, Communication, Mentorship, Active Listening, Interpersonal Communications, Verbal Communication Skills, People Management, Constructive Feedback, Influencing, Rapport Building, Coaching, People Development, Collaboration, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    429 reviews

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service management courses

  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Talent Management: Sage Publications
  • Sell a product or a service with Canva: Coursera
  • Product and Service Development: Empathy Mapping with Miro: Coursera
  • Management Communication 管理沟通: Peking University
  • Master in Microsoft Power BI Desktop and Service: Packt
  • Service Transformed: Lessons in U.S. Veteran Centered Care: University of Michigan
  • AI for Management & Management support: AI Business School
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • Reduce Costs for the Managed Service for Prometheus: Google Cloud

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