
The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Relationship Management (CRM) Software, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Transportation, Supply Chain, and Logistics, Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Performance Measurement, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Sustainable Business, E-Commerce, Systems Thinking, Business Planning, Supply Chain Planning, Market Analysis, Business, Business Administration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Product Development, Project Planning, Project Documentation, Agile Product Development, Product Requirements, Business Planning, User Requirements Documents, Product Marketing, Team Building, Competitive Analysis, Team Management, Marketing Planning, Market Research
Beginner · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Workforce Planning, Talent Recruitment, Recruitment, Recruitment Strategies, Diversity and Inclusion, Workforce Development, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis, Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Corporate Sustainability, Corporate Strategy, Business Ethics, Organizational Strategy, Sustainable Business, Business Strategy, Philanthropy, Governance Risk Management and Compliance, Governance, Compliance Management, Strategic Sourcing, Regulatory Compliance, Stakeholder Management, Stakeholder Engagement, Diversity Equity and Inclusion Initiatives, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Risk Management, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Performance Analysis, Marketing, Marketing Effectiveness, Marketing Planning, Marketing Strategies, Brand Marketing, Communication Planning, Strategic Marketing, Marketing Design, Global Marketing, Plan Execution, Performance Improvement, Brand Management, Marketing Strategy and Techniques, Strategic Communication, Digital Marketing, Digital Media Strategy, Target Audience, Business
Beginner · Specialization · 3 - 6 Months

Saïd Business School, University of Oxford
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Business Reporting, Corporate Sustainability, Sustainable Development, Stakeholder Engagement, Governance, Financial Reporting, Performance Reporting, Business Metrics, Stakeholder Management, Sustainability Standards, Environmental Issue, Risk Management, Business Ethics, Social Impact, Business Risk Management, Corporate Strategy, Finance
Beginner · Specialization · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: User Story, User Experience Design, Functional Requirement, System Requirements, User Experience, User Requirements Documents, Requirements Analysis, Requirements Elicitation, User Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Javascript and jQuery, Responsive Web Design, Web Design and Development, Software Testing, Front-End Web Development, JavaScript Frameworks, User Interface (UI) Design, Verification And Validation, Development Testing, Program Development, Web Design, Event-Driven Programming, Web Development, Interactive Design, Hypertext Markup Language (HTML), Development Environment, Maintainability
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Backlogs, AI Enablement, Program Management, Business Priorities, Case Studies, Cost Management, Program Implementation, Feasibility Studies, Project Finance, Project Risk Management, Business Strategy, Key Performance Indicators (KPIs), Proposal Writing, Sales Presentations, Organizational Strategy, Return On Investment, Business Metrics, Business Communication, Risk Management, Capital Budgeting
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Brand Strategy, Brand Marketing, Competitive Analysis, Brand Management, Branding, Brand Awareness, Brand Loyalty, Target Audience, Marketing Psychology, Target Market, Business Planning, Strategic Marketing, Integrated Marketing Communications, Organizational Strategy, Growth Strategies, Marketing Strategies, Cross-Channel Marketing, Communication Planning, Marketing Planning, Market Analysis
Beginner · Specialization · 1 - 3 Months