• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • U

    University of Colorado Boulder

    Managing the New Product Development Process

    Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Conceptual Design, Prototyping, Market Research, Design and Product, Ideation, Agile Product Development, Target Market, Target Audience, Customer Analysis, Product Requirements, Wireframing, Market Opportunities, Market Analysis, Customer Insights

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Digital Marketing Operations & Analytics

    Skills you'll gain: Content Performance Analysis, Dashboard, Conversion Funnel Analysis, Surveys, Content Scheduling, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Data-Driven Marketing, Marketing Analytics, Marketing Automation, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Google Analytics, Collaborative Software, Social Media Management, Lead Generation

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Automation and Project Implementation in Azure Databricks

    Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Architecture, Integration Testing, Continuous Integration, Continuous Deployment, Data Infrastructure, Data Pipelines, Development Environment, Data Integration, Data Security, Data Processing, Automation, Data Storage, Security Controls

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Risk Response and Reporting Effectively

    Skills you'll gain: Risk Control, Risk Management, Risk Mitigation, Risk Analysis, Enterprise Risk Management (ERM), Risk Appetite, Business Risk Management, Threat Management, Internal Controls, Continuous Monitoring, Data Management, Key Performance Indicators (KPIs), Business Reporting, Performance Measurement, Stakeholder Communications

    Intermediate · Course · 1 - 4 Weeks

  • S

    Skillshare

    Creative Writing: Crafting Personal Essays with Impact

    Skills you'll gain: Writing, Writing and Editing, Honesty, Storytelling, Editing, Content Creation, Personal Development, Journalism, Investigation, Self-Awareness, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Mastering Test Management and Tools

    Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Configuration Management, Software Testing, Test Automation, Software Quality Assurance, Test Engineering, Risk Management, Risk Management Framework, Issue Tracking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Sustainability Challenges for the Planet and Employers

    Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Interactive Learning, Sustainable Business, Sustainable Architecture, Corporate Sustainability, Construction, Student Engagement, Environment, Environmental Issue, Key Performance Indicators (KPIs), Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Action Oriented, Peer Review, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    AWS Glue Getting Started

    Skills you'll gain: Amazon Web Services, Data Preprocessing, Data Wrangling, Data Processing, Extract, Transform, Load, Data Architecture, Data Pipelines, Data Integration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Learn to Code with Rust

    Skills you'll gain: Rust (Programming Language), Memory Management, Test Tools, System Programming, Package and Software Management, Data Structures, Software Installation, Code Reusability, Build Tools, Programming Principles, Other Programming Languages, Secure Coding, Integrated Development Environments, Data Sharing, Data Access

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Data Warehousing: Schema, ETL, Optimal Performance

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Business Intelligence, Data Modeling, Database Design, Data Management, Data Integration, Performance Tuning, Databases, Data Transformation, Query Languages, Performance Improvement

    4.1
    Rating, 4.1 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Charts, Pictures, Themes, and Styles in Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Microsoft Office, Microsoft 365, Productivity Software, User Accounts

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Modern HTML & CSS From The Beginning 2.0

    Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, UI Components, Git (Version Control System), Front-End Web Development, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 3 - 6 Months

1…306307308…642

In summary, here are 10 of our most popular help desk support courses

  • Managing the New Product Development Process: University of Colorado Boulder
  • Digital Marketing Operations & Analytics: Coursera
  • Automation and Project Implementation in Azure Databricks: Packt
  • Risk Response and Reporting Effectively: Packt
  • Creative Writing: Crafting Personal Essays with Impact: Skillshare
  • Mastering Test Management and Tools: Board Infinity
  • Sustainability Challenges for the Planet and Employers: Arizona State University
  • AWS Glue Getting Started: Amazon Web Services
  • Learn to Code with Rust: Packt
  • Data Warehousing: Schema, ETL, Optimal Performance: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok