Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Alex Genadinik
Skills you'll gain: LinkedIn, Coaching, Customer Acquisition Management, Productivity, Program Management, Web Presence, Revenue Management, Mentorship, Target Market, Professional Networking, Professional Development, Marketing Strategies, Branding, Business Strategy
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Product Requirements, Risk Management, Professional Development, Drive Engagement
★ 4.6 (11) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Structural Engineering, Construction Inspection, Acceptance Testing, Process Validation, Construction Engineering, Engineering Practices, Construction Estimating, Construction, Civil Engineering, Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Safety Standards
★ 5 (8) · Advanced · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, Sales Process, Sales Training, Employee Onboarding, Sales Strategy, Employee Coaching, New Hire Orientations, Training Programs, Team Performance Management, Management Training And Development, Process Design, Team Management, Employee Training, Target Audience, Process Development, Recruitment, Consumer Behaviour, Recruitment Strategies, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Workflow Management, User Feedback, Content Management Systems, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Document Management, Social Media Content, Project Management Software, Google Workspace, Productivity Software, Social Media Management, Content Management, Ideation, Project Management, Database Management
Beginner · Guided Project · Less Than 2 Hours

John Wiley & Sons
Skills you'll gain: Critical Thinking and Problem Solving, Complex Problem Solving, Problem Solving, Strategic Decision-Making, Advanced Analytics, Decision Making, Critical Thinking, Data Storytelling, Strategic Thinking, Systems Thinking, Creative Problem-Solving, Deductive Reasoning, Storytelling, Analytics, Analytical Skills, Statistical Analysis, Solution Design, Business Strategy, Analysis, Business Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Model Training, Predictive Modeling, Machine Learning Software, Machine Learning, Machine Learning Methods, Machine Learning Algorithms, Amazon Web Services, Model Optimization, Regression Analysis, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agentic Workflows, AI Personalization, Agentic systems, Competitive Intelligence, Sales Management, Generative AI Agents, Sales Strategy, Sales, Personalized Campaigns, Customer Analysis, Customer Relationship Management (CRM) Software, Customer Relationship Management, Real Time Data, Proposal Writing, Automation, Competitive Analysis, Customer Insights, Proposal Development, Data Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Sales Presentations, Value Propositions, Selling Techniques, Entrepreneurship, Sales Strategy, Social Media Marketing, Digital Media Strategy, Sales, Storytelling, Prospecting and Qualification, Social Media Campaigns, Social Media Strategy, Marketing Strategies, Oral Expression, Data-Driven Decision-Making, Customer Insights, New Business Development, Presentations, Customer Analysis, User Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Transaction Processing, Stored Procedure, Database Administration, Database Software, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Data Integrity, Data Analysis, Software Installation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Facebook, Target Audience, Customer Insights, Persona Development, Customer Analysis, Social Media Analytics, Marketing Analytics, Social Media Marketing, Social Media, Marketing Budgets, Digital Media Strategy, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Dashboard, Dashboard Creation, Sales Process, Sales, Customer Relationship Management (CRM) Software, Data Transformation, Data-Driven Decision-Making, Customer Relationship Management, Data Presentation, Analytics, Performance Analysis, Pivot Tables And Charts, Analysis, Power BI, Predictive Analytics, Performance Metric, Business Metrics, Visualization (Computer Graphics), Negotiation
Intermediate · Course · 1 - 4 Weeks