
Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Technology Strategies, Design Thinking, Service Design, Solution Design, Product Design, Business Strategy, Business Development, Strategic Thinking, Case Studies, Health Technology, Competitive Analysis, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Visualization, Interactive Data Visualization, Visualization (Computer Graphics), JSON, Plot (Graphics), Data Mapping, Javascript
★ 3.7 (7) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Prompt Patterns, Quick Learning, Overcoming Obstacles, Responsible AI, Learning Strategies, Context Engineering, Generative AI, AI powered creativity, AI literacy, Storytelling, Writing, Artificial Intelligence
★ 4.7 (23) · Intermediate · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Merchandising, Restaurant Operation, Revenue Management, Food Services, Restaurant Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Typography, Copywriting, Analysis, Color Theory
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Animations, Adobe After Effects, Graphic and Visual Design, Motion Graphics, Design Software, Design, Branding, Brand Strategy, Creative Design, Adobe Creative Cloud, Brand Awareness, Intellectual Property, Knowledge of Apple Hardware, Adobe Photoshop, Strategic Thinking, Legal Risk
★ 4.5 (15) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Diversity Programs, Cultural Responsiveness, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Culture, Social Justice, Advocacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Presentations, Proposal Writing, Proposal Development, Business Writing, Presentations, Company, Product, and Service Knowledge, Business Strategy, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Diversity Awareness, Dealing With Ambiguity, Organizational Change, Creativity, Employee Engagement, Business Leadership, Innovation, Business Transformation, Consumer Behaviour, Workplace inclusivity, Organizational Effectiveness, Change Management, Leadership, Industrial and Organizational Psychology, Drive Engagement, Team Performance Management, Leadership Development, Business
★ 4.7 (27) · Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Google Cloud Platform, Virtual Networking, Network Planning And Design, Prompt Engineering Tools, General Networking, Network Engineering, Network Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Canva (Software), Sales Presentations, Visual Storytelling, AI powered creativity, Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Video Editing
Intermediate · Guided Project · Less Than 2 Hours