IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Peking University
Skills you'll gain: Nursing, Nursing Process, Nurse Education, Nursing and Patient Care, Clinical Informatics, Health Informatics, Nursing Practices, Informatics, Health Technology, Telehealth, Patient-centered Care, Display Devices, Computer Displays, Decision Support Systems, Information Technology
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Data Transformation, Data Import/Export, File I/O, Data Wrangling, Extensible Markup Language (XML), Data Manipulation, Visual Basic (Programming Language), Spreadsheet Software, Automation, Microsoft 365, Microsoft Office, Data Science, Query Languages, File Management, Debugging, Performance Improvement, Computer Programming
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, QuickBooks (Accounting Software), Cash Flows, Accounting Software, Payment Processing, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping, General Ledger
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, Routing Protocols, TCP/IP, Internet Of Things, Network Security, Cyber Attacks, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Docker (Software), Containerization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Collaborative Software, Digital pedagogy, Learning Management Systems, Content Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Constructive Feedback, Empathy, Recognizing Others, Peer Review, Supervision, Communication Strategies, Tactfulness, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Positive Behavior Support, Organizational Leadership, Communication
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computational Logic, Mathematical Theory & Analysis, Algorithms, Computational Thinking, Programming Principles, Computer Science, Graph Theory, Deductive Reasoning, Natural Language Processing, Logical Reasoning, Formal Learning
Build toward a degree
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Sampling (Statistics), Program Evaluation, Data Management, Data Collection, Data Analysis, Data Cleansing, Quantitative Research, Data Quality, Research Design, Sample Size Determination, Interviewing Skills, Data Presentation, Data Mapping, Data Ethics
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: DevSecOps, Secure Coding, Application Security, IT Security Architecture, DevOps, Security Engineering, Security Controls, CI/CD, Cybersecurity, Cyber Security Strategy, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Vulnerability Management, Development Environment, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, User Story, Backlogs
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Structural Engineering, Structural Analysis, Architectural Engineering, Construction, Architecture and Construction, Building Design, Engineering Design Process, Mechanics
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Computer Engineering, Communication Systems, Software Systems, Process Modeling, Theoretical Computer Science, Graph Theory
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership Studies, Ethical Standards And Conduct, Diversity and Inclusion, Organizational Leadership, Initiative and Leadership, Business Leadership, Team Leadership, Responsible AI, Artificial Intelligence, Decision Making, Leadership, Cultural Diversity, Leadership Development, Accountability
Beginner · Course · 1 - 3 Months